Quality Assurance Analyst

California Department Of Justice

Sacramento, CA

JOB DETAILS
SALARY
$5,189–$6,701
SKILLS
Analysis Skills, Background Investigation, Database Analysis, Firearms Experience, Government, Human Resources, Information Technology & Information Systems, Law Enforcement, Quality Assurance, Quality Control, Research Skills, Software Development, Statistical Reports, Test Plan/Schedule
LOCATION
Sacramento, CA
POSTED
1 day ago

Job Description and DutiesUnder the direction of the Crime Analyst Supervisor, the Crime Analyst (CA) II provides extensive initial training to new Crime Analysts (CA I) in the Eligibility Clearance Unit, Firearms Record Review Team, Armed and Prohibited Persons Unit, Carry Concealed Weapon Background Team, Firearms Reporting Team, and the Employment Subsequent Notification Team. The CA I determines the eligibility of a person to own or possess a firearm and ammunition by querying various databases and analyzing the records obtained.The CA II conducts quality control reviews of 10% of background eligibility checks made by CA I to ensure the determinations are accurate. The CA II also assists with developing Quality Assurance Unit processing procedures, workload tracking logs, and unit statistical reports. The CA II provides one‑on‑one training on a regular basis, as well as group refresher trainings as needed, to the CA I and other Bureau of Firearms staff regarding eligibility check determinations and associated processes. The CA II acts in a lead capacity to resolve the most complex criminal and firearm record related issues specific to background eligibility checks. The CA II provides direction and assistance to staff on workload processes, conducts research, and works directly with law enforcement and other government agencies. The CA II works with the Application Development Bureau information technology staff to develop, test, and implement system enhancements to the section's databases. In response to critical workload, the CA II may be required to work mandatory overtime and may not be granted time off during the months of November and December.You will find additional information about the job in the Duty Statement.Position DetailsJob Code # : JC-521799Position # : 420-549-0110-007Working Title : Quality Assurance AnalystClassification : CRIME ANALYST IISalary : $5,189.00 - $6,701.00# of Positions : 1Work Location : Sacramento CountyTelework : HybridJob Type : Permanent, Full TimeWork Shift : DayWork Week : Monday-FridayDepartment InformationThis position is located in the Division of Law Enforcement, Bureau of Firearms, Quality Assurance Unit.Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.For more information about the Department please visit the Attorney General's website at www.oag.ca.gov.Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR.Benefits of Working for the State of CaliforniaWork‑life balance11 paid holidaysFlexible paid leave optionsConsistent wage increasesPension retirementJob stabilityHealth/Dental/Vision InsurancePublic Service Loan Forgiveness (PSLF) and more!#J-18808-Ljbffr

About the Company

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California Department Of Justice