ASM Research, An Accenture Federal Services Company, is looking for a Quality Assurance Analyst in Tallahassee, Florida. This role involves monitoring customer interactions and analyzing feedback to enhance overall customer experience. Ideal candidates should have 2-5 years of experience in quality assurance and excellent problem-solving skills.The position requires an Associate's Degree or equivalent experience, with the ability to obtain certification in ITIL V4 within 6 months. Compensation ranges from $20.00 to $25.00 per hour depending on experience and qualifications.#J-18808-Ljbffr