8D, American Society for Quality (ASQ), Aviation Industry, Certified Quality Engineer (CQE), Communication Skills, Computer Skills, Continuous Improvement, Corporate Policies, Corrective Action, Customer Satisfaction, Data Collection, Establish Priorities, Federal Aviation Administration (FAA), Interpersonal Skills, Leadership, Lean Six Sigma, Machining, Manufacturing/Industrial Processes, Power Plant, Procedure Development, Process Improvement, Quality Assurance, Quality Management, Root Cause Analysis, Technical Support