Quality Assurance Engineer

• Address customer quality issues, product escapes, scorecards, and qualification requirements.
• Lead CAPA, complaint investigations, audits, and Quality Management System activities.
• Investigate returned products and perform failure and root-cause analysis.
• Develop and document corrective and preventive actions using the 8D methodology.
• Review and disposition nonconforming material and track related metrics.
• Lead cross-functional problem-solving and quality-improvement initiatives.
• Support product development and manufacturing process validation.
• Develop and maintain PFMEAs, control plans, SPC processes, validation reports, and quality documentation.
• Participate in print and design reviews and identify significant product characteristics.
• Develop inspection controls and quality sampling procedures.
• Ensure products and processes meet customer, quality, and regulatory requirements.
• Introduce and validate improvements involving procedures, tooling, equipment, and QA methods.
• Provide quality oversight for new and revised manufacturing processes.
• Coordinate quality activities with customers, Engineering, Manufacturing, and internal support teams.

Qualifications

• Bachelor’s degree in Engineering or a related technical field, or equivalent experience.
• Five or more years of quality experience supporting industrial manufacturing products.
• Experience providing direct customer quality support.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with CAPA, 8D, PFMEA, control plans, SPC, process validation, audits, and nonconforming material.
• Knowledge of Lean manufacturing and continuous improvement.
• Strong communication, organization, analytical, and problem-solving skills.
• Strong attention to detail.
• Proficiency with Microsoft Office.
• Must be authorized to work in the United States without current or future sponsorship.