Quality Assurance Lead/Manager

Location: US/Canada (Remote)

About Us

At Ogon Consulting, we transform the Professional Services experience for Insurers and Insurance Software companies led by deep industry experience and a mission for excellence in customer engagement. At Ogon, we foster collaboration, nurture a good work-life balance and take pride in our work and the success of our clients. We are growing fast! If you have experience in consulting, implementation and support of commercial off-the-shelf Insurance products (Life and/or P&C), we would love to talk to you. 

Responsibilities

We are looking for an experienced Quality Assurance lead with experience in managing QA services delivery for our client. You will be responsible for managing a team of QA engineers and will work with internal and client developers, business analysts and project managers to ensure quality of build prior to release.

• Responsible for the analysis of project scope as it relates to business scenarios and requirements to develop a QA test plan.
• Work with business analysts and QA engineers to create detailed test cases across one or more client accounts.
• Responsible for overall management of reported issues, test case development and test execution progress.
• Effectively communicate functional requirements to development team; follow-up to drive issues through the SDLC process
• Responsible for coordination, testing and deployment of client application releases.
• Work with Developers & Business Analysts to facilitate defect triage, re-tests, etc.
• Coordinate, plan and setup test automation where required.
• Collaborate closely with other cross-functional IT teams to support delivery of software solutions to address business challenges and opportunities.
• Participate in various stages of the software implementation life-cycle
• Ability to train and mentor other team members including client resources

Qualifications required for the role:

• Minimum 10 years of experience in Quality Assurance Testing and Customer Support
• 4-year degree in a Computer Science, Business or a related field
• Experience in managing a team of QA engineers
• Experience with test automation tools and processes
• Experience with use cases and requirements management tools
• Experience with Agile methodology 
• Ability to interact and manage team members across locations in a virtual setting
• Demonstrate initiative in starting and completing multiple projects
• Ability to play a leading role in a client-billable resource team
• Excellent communication, interpersonal, and organizational skills
• Strong written and verbal communication skills
• Technical know-how of JIRA software is required
• Financial application software and/or industry experience is preferred
• Life or Property and Casualty Insurance knowledge is a preferred