The Quality Assurance Manager is responsible for leading and maintaining all food safety, quality assurance, sanitation, and regulatory compliance programs within the facility. This role ensures that products and services consistently meet company, customer, and regulatory requirements while fostering a culture of food safety and continuous improvement.
Duties and Responsibilities:
- Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action
- Manages quality assurance programs and department by upholding quality programs expectations and standards and ensures management of the HACCP/Food Safety Plan
- Functions as Food Safety Team leader and is responsible for food safety and validating and verifying that BRC programs and Food Safety and Quality systems are in place and being enforced
- This position is responsible for administering the department’s budget to ensure proper allocation of resources
- Responsible for supervising direct reports
- Overseeing sanitation programs and maintaining the hygienic condition of the site to ensure food safe and high-quality operations and performing other duties as assigned
- Ensures roll out and sustainment of the GPS QM Pillar activities and systems
- Serves as ambassador of the sites Food Safety Culture and supports continuous improvement through extreme ownership
- Performs other duties including but not limited to handling customer complaints, customer communications, communicating holds and discrepancies with supervisors and other departments; completing thorough root cause analysis and implement concrete corrective and preventive actions when issues arises, completing various reports by maintaining specifications, bill of materials, maintaining hold logs, completing weekly and monthly reports
Minimum Job Requirements:
Education/Certifications:
- Bachelor’s degree in a science field, preferably food science
- Must have a valid driver’s license
Experience:
- Minimum of three (3) years of quality assurance experience
- Minimum of five (5) years of management experience required
- Prefer experience in a bakery/dry mixing (dry blending, frozen dough and baked goods) production environment
Knowledge, Skills and Abilities:
- Excellent communication and coaching skills
- Detail oriented and organized
- Strong background in sanitation principles and practices
- Proficient computer skills in spreadsheets; data bases and word processing
- Excellent technical knowledge of equipment, products and processes
- Self-motivated, results orientated and excellent personal skills
- Strong background in HAACP; safety; GMP; AIB and SPC
- Must have a hands-on work ethic
- Global quality standards (SQF/BRC) experience preferred
- PCQI
Supervisory Responsibilities:
- Responsible for associates that report to the Quality Assurance and Quality Control departments. Monitoring associate performance, providing input on hiring, disciplinary actions, work objectives and their effectiveness, and realigning associates as needed.
Working Conditions and Physical Effort:
- Work involves daily exposure to unusual elements such as dirt, dust, fumes, darkness and/or noise. Seasonal exposure to weather elements includes, but is not limited to, extreme temperatures, wetness and humidity.
- Work environment involves daily exposure to physical risks such as working around mechanical equipment, forklifts, chemical hazards, and electrical hazards.
- Position requires the ability to stand at the will-call window, sitting frequently at a desk, walking around the office and plant; carrying packages up to 50 pounds; utilizing fine dexterity; reaching and kneeling on a daily basis. Also requires the ability to see, hear and communicate with associates as well as others by utilizing professional etiquette.
- Personal protective equipment, as defined by C.H. Guenther will be provided.
Expectations:
- Will demonstrate, promote and exemplify the CHG’s Core Values.
At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is:
$90,000.00 - $144,000.00 USD
Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.
C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds.
We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.
For additional information about our company, go to www.chg.com.
C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.
Click here for more information regarding E-verify.
All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.
AA/EEO/Drug-Free Employer