Quality Assurance Manager

Due to retirement, we are seeking a Quality Assurance Manager to lead the quality and food safety programs at our Cedarburg, WI fluid milk and cream facility. This role is responsible for driving compliance, continuous improvement, and a strong food safety culture in partnership with plant operations. This position reports to the Director, Quality.

Key Responsibilities:

• Lead daily quality and food safety operations in compliance with company policies and regulatory requirements.
• Maintain audit readiness and oversee food safety, sanitation, and quality programs.
• Manage non-conformance investigations, root cause analysis, and corrective actions.
• Oversee hold/release processes, documentation review, and KPI tracking.
• Ensure compliance with specifications, preventive maintenance, and change control processes.
• Lead plant quality initiatives, including EMP, lab testing, and data analysis.
• Serve as primary contact for customer complaints and regulatory/customer audits.
• Partner cross-functionally (Operations, R&D, leadership) to support quality and capital projects.
• Develop, coach, and lead quality team members; provide food safety and compliance training.

Qualifications:

• Bachelor's degree in Food Science, Biological Sciences, or related field (or equivalent experience).
• 5–8 years of QA experience in food, beverage, or similar manufacturing environment.
• Strong knowledge of both laboratory and plant current good manufacturing practices.
• Prior leadership or supervisory experience (manager experience preferred).
• PCQI, HACCP, and/or SQF certifications preferred (or willingness to obtain).

Benefits we offer:

• Comprehensive benefits package available 1st of the month after start date
• 401(k) with company contribution
• Competitive pay
• Paid vacation and holidays
• Career growth opportunities - we promote from within!
• Service recognition and employee rewards
• Employee referral program
• Tuition reimbursement
• Work with dairy farm families

An Equal Opportunity Employer including Disabled/Veterans