Quality Assurance Manager

Due to retirement, we are seeking a Quality Assurance Manager to lead the quality and food safety programs at our Cedarburg, WI fluid milk and cream facility. This role is responsible for driving compliance, continuous improvement, and a strong food safety culture in partnership with plant operations. This position reports to the Director, Quality.

Key Responsibilities:

• Lead daily quality and food safety operations in compliance with company policies and regulatory requirements.
• Maintain audit readiness and oversee food safety, sanitation, and quality programs.
• Manage non-conformance investigations, root cause analysis, and corrective actions.
• Oversee hold/release processes, documentation review, and KPI tracking.
• Ensure compliance with specifications, preventive maintenance, and change control processes.
• Lead plant quality initiatives, including EMP, lab testing, and data analysis.
• Serve as primary contact for customer complaints and regulatory/customer audits.
• Partner cross-functionally (Operations, R&D, leadership) to support quality and capital projects.
• Develop, coach, and lead quality team members; provide food safety and compliance training.