Quality Assurance Manager
Ultimate Staffing is actively seeking a dedicated and experienced Quality Assurance Manager for a client based in the Central Valley. This position plays a pivotal role in maintaining and enhancing the quality and safety of the company's products, ensuring they meet customer expectations and regulatory standards. The role requires a proactive leader who can manage and develop quality assurance systems and processes effectively.
Responsibilities:
- Develop and implement quality systems: Create and maintain quality control measures, processes, and standards for all products purchased and manufactured.
- Oversee testing and inspection: Manage product testing and inspection to ensure products are free of defects and meet specifications.
- Product assignment: Review customer requirements and assign products to support daily orders, coordinating with the sales team for customer approval of testing fees as necessary.
- Hold-back management: Monitor product purchases and production to ensure FDA holdbacks are maintained to support programs.
- Quality Documentation: Respond to customer requests for quality documentation, working with manufacturers/co-packers to complete required documentation.
- Sales and Product Development Support: Answer questions regarding inventory related to product specifications and availability, supporting the Product Development team as necessary.
- Manage staff: Hire, train, and supervise the quality assurance team.
- Analyze data and drive improvements: Analyze product/lot data and communicate with ownership/management and sales regarding quality issues, including monitoring of expired inventory.
- Manage Customer Feedback: Serve as the first point of contact for responding to customer complaints, tracking and logging deficiencies and/or responses.
- Liaison: Work with Co-Pack facilities and vendors to qualify and review programs for compliance, conduct site audits/inspections, and oversee all quality concerns/issues as a result of vendor/co-packer use. Collaborate with third-party laboratories for testing.
Qualifications and Position Requirements:
- Food Science Degree or equivalent industry experience.
- Experience with TraceGains.
- FSVP Certification/trained.
- PCQI Training.
- HACCP Certified.
- Auditing/Inspection Experience.
- Strong organizational, communication, and presentation skills.
- Ability to multitask and deal with changing priorities.
- Strong project management and organizational skills.
Work Hours:
Monday - Friday, 1st shift.
Benefits:
Comprehensive benefits package available.
Additional Details:
The salary range for this supervisory position is $80,000 to $120,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.