Quality Assurance Manager

Coyote Technical & Executive Sourcing

Sibley County, MN

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JOB DETAILS

LOCATION

Sibley County, MN

POSTED

30+ days ago

QUALITY ASSURANCE MANAGER

General Purpose:
Plan, coordinate, and direct facility Quality Assurance and Food Safety Programs in compliance with all policies, procedures, customer specifications, and regulatory requirements. Work collaboratively with the plant management team to improve overall plant performance. Support and implement a culture of quality. Inspire employees to greater levels of professionalism, quality, productivity, and engagement with the team.

Job Duties and Responsibilities:

Ensure daily plant Quality and Food Safety operations are in compliance with policies, procedures, customer requirements, and local, state, and federal regulations
Ensure escalation of non-conformance events to the proper operations and corporate QA personnel
Maintain robust and effective Food Safety and Quality Plans with supporting prerequisite programs. Collaborate with plant and corporate resources to ensure the plant is always at a regulatory state of readiness for FSMA. Monitor and make recommendations for improvement
Lead customer specification management
- Participate in the review of new and revised versions of specifications
- Ensure that the plant has the capabilities to meet the customer specifications
- Ensure SAP is aligned to report tests results and required information correctly on the certificate of analysis (COA’s)
- Monitor compliance to customer specifications and communicate any issues/concerns
Manage “Hold and Release” programs for finished products and ingredients
Manage standardized operating procedures (SOP’s)
- Ensure plant personnel have access to the most recent versions of the Corporate Standardized SOP’s and that all training records are current
- Maintain a matrix chart by job description at the plant which indicates which SOP’s are applicable by job description
- Prepare plant specific versions of SOP’s as directed by the Corporate SOP or as needed for the plant
- Ensure all forms and work instructions are linked to the plant SOP’s and are reviewed, revised, and updated annually
Provide ultimate oversight of the plant laboratory operations (staff, training, compliance to the Laboratory Quality Manual and Methods) for both the fluid and finished product laboratories
Oversee auditing
- Facilitate internal, customer, corporate, and regulatory audit visits
- Actively participate in plant internal audits. Ensure daily plant walkthrough is completed to ensure compliance to programs
- Engage cross-functional teams as required to ensure audit response reports are completed in the allotted time frame and sustainable corrective actions are identified, agreed to, and implemented within defined time lines
Manage CAPA systems (Corrective Action/Preventive Actions)
- Manage all Quality and Food Safety CAPAs. Oversee team assignments to ensure proper root cause analysis and implementation of corrections and verification of effective/sustainable actions
Manage customer/consumer complaints
- Manage the plant investigation for all complaints. Ensure timely response and a thorough review of all records and retains. Provide written reports to corporate QA Director
Maintain quality/food safety related certifications and licenses at the site
Implement and oversee Pathogen Environmental Monitoring Program
- Ensure the programs are being followed, all corrective actions are completed, and all records are current
Conduct investigations into incidents and quality issues. Document findings, perform trend analysis, and communicate to management, employees, and customers as appropriate
Monitor needs for capital and expense dollars in support of Quality and Food Safety goals. Work collaboratively with the plant manager to make preventative suggestions
Oversee record review
- Provide ultimate oversight to ensure all records are completed as required and review/approval is current for laboratory, sanitation, and production documents. Assess product quality, ensure products meet DFA and/or customer specifications, and approve products for release to customers
Manage human resources activities for team
- Convey company, facility, and department goals to employees
- Work with employees to formulate goals, monitor progress, and support growth plans
- Set clear expectations for direct reports. Hold team meetings to allow for clear communication of objectives and shared thoughts from co-workers
- Facilitate scheduling and/or delivery of quality/food safety training to meet corporate and regulatory requirements. Complete training as required to maintain license and certifications required by the position. Ensure training effectiveness and comprehension
Measure continuous improvement
- Track and report on plant quality Key Performance Indicators (KPIs)
- Participate in measurement of the Cost of Non-Conformance
Manage sanitation programs
- Ensure all SSOP’s and associated forms are current and the programs are being followed
- Participate in monthly meetings with the plant sanitarian and sanitation service provider
- Ensure all corrective actions from service reports are implemented and documented
- Ensure all CIP verifications and validations are complete each year
- Ensure all variances noted on chart recorders are reviewed and appropriately responded to
Manage pest control programs
- Ensure the plant programs are current and being followed
- Provide oversight and guidance to the plant sanitarian in regards to supervision of the program
- Review the monthly plant service reports and ensure corrections and corrective actions are being implemented and documented
- Ensure pest trends are monitored and action plans are implemented
Maintain current knowledge through seminars and industry publications to develop skills and improve job performance. Attend required training, including but not limited to Safety, GMP, HACCP, FSMA and Safe Quality Foods (SQF)
Ensure availability to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation as needed
Participate in the annual plant budgeting process
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Minimum Requirements:
Education and Experience

Bachelor’s degree required in Food Science, Biological Sciences, or related field
5 years of experience in food processing environment, including 5 years of direct supervisory responsibilities
Prefer experience in dairy manufacturing
Certification and/or License
- HACCP certification
- SQF Practitioner certified or obtain within first 90 days
- PQCI certification
- May be required to obtain and maintain other certifications and/or licenses in the future
- LACF experience as required

Knowledge, Skills and Abilities

Knowledge of Microsoft Office Suite and company computer systems, specifically Excel and SAP
Knowledge of principles and practices of supervision, training, and personnel management
Accuracy and thoroughness in completion of duties is crucial to success; able to organize and prioritize resources to achieve goals; able to multi-task; able to keep organized records; able to work with accuracy and attention to detail
Critical thinking, analysis, mathematical calculations, and statistical evaluations
Skill in leadership and coaching
Able to complete basic arithmetic in all units of measure using whole numbers, common fractions, and decimals
Able to communicate clearly and effectively, both verbally and in writing
Able to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improve
Able to work in collaboration effectively and foster good teamwork
Able to take appropriate steps to find solutions to problems
Able to present options and ideas to current processes or procedures
Able to handle challenging or conflict situations with tact and professionalism
Able to promote a team environment
Able to interpret and apply company policies
Able to adapt and manage to change effectively
Able to take initiative in performing job
Able to perform task and duties without constant supervision
Must be able to read, write, and speak English

Reporting to this Position:

Quality Control Specialist / Laboratory Personnel
Sanitarian
Food Safety Specialist

No visa sponsorship (H1-B, etc.) available at this time, sorry.

About the Company

Coyote Technical & Executive Sourcing

Who Are We?

Coyote Technical is a full-service staffing and recruiting firm that provides services in temporary, contract and permanent placements. Coyote Technical can provide you with superior employment services, focusing on sourcing quality candidates with the exact education and experience you need. Phil Montoya, Director of Sourcing, has years of recruiting experience in diverse industries. His status as Top Recruiter with most successful placement is testimony to his relentless pursuit of the perfect candidate. Phil holds a BS in Mechanical Engineering and worked for years in the Automotive and Aerospace Industries. Coyote Technical’s recruiting Team is equally committed to finding the talent you seek. Our years of experience enables us to intimately understand your industry, thereby we will provide you with quality and effective employment services.

Why Choose Us?

Coyote Technical aims to fill every position you list by matching the ideal candidate with the ideal position. Coyote technical has an ever-expanding internal database of more than 20,000 candidates with the skills and qualifications to match any of your hiring needs. It is our mission to ensure that every candidate be placed in a position in which they will thrive professionally.

Our fees are contingent upon finding you the perfect candidate, which means you will not pay a fee unless we are successful. In fact, we will extend a thirty (30) day guarantee. Should the candidate leave or be terminated for cause within the first thirty (30) days from the starting date the candidate will be replaced. What does this mean for you? Peace of mind in knowing that you will have an employee with the competence and enthusiasm you desire!

COMPANY SIZE

1 to 9 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

http://www.coyotesourcing.com/

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