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Quality Assurance Manager

Top Prospect Group LLC

Shelton, CT

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JOB DETAILS
SKILLS
8D, AS 9100, Analysis Skills, Auditing, Best Practices, Calibration, Capability Maturity Model (CMM), Communication Skills, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Detail Oriented, Documentation, Engineering Drawing, Equipment Maintenance/Repair, ISO 9001, Industrial Coating, Leadership, Logistics, Machining, Maintain Compliance, Manufacturing, Manufacturing Operations, Manufacturing Requirements, Manufacturing/Industrial Processes, Mechanical Assembly, Metal Manufacturing, Multitasking, Painting (Facilities and Maintenance), People Management, Performance Metrics, Procedure Implementation, Professional Services, Project/Program Management, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Regulatory Compliance, Root Cause Analysis, Set Goals, Staff Training, Technical Recruiting, Welding
LOCATION
Shelton, CT
POSTED
3 days ago
Job Title: Quality Assurance Manager
Location: Shelton, CT
Type: Direct Hire
Salary: Competitive (Based on Experience)
Position Overview
We are seeking a hands-on Quality Assurance Manager to lead and manage the Quality Department for a growing metal fabrication and manufacturing company. This individual will be responsible for maintaining and improving quality systems, ensuring compliance with customer requirements, AS9100D and ISO 9001:2015 standards, and serving as the primary point of contact for all quality-related matters.
This is a key leadership position for a quality professional who enjoys being actively involved in manufacturing operations, customer interactions, audits, inspections, corrective actions, and continuous improvement initiatives within a metal fabrication environment.
Key Responsibilities
  • Serve as the primary customer point of contact for all quality-related matters
  • Coordinate and lead customer audits and quality system reviews
  • Manage customer returns, quality concerns, and corrective action activities
  • Generate and oversee 8D Reports, SCARs, RCCAs, CAPAs, 5-Why analyses, and Fishbone investigations
  • Manage, track, and verify completion of internal and customer corrective actions
  • Lead and supervise the Quality Department, including 2-4 Quality Inspectors
  • Oversee incoming, in-process, and final inspections
  • Collaborate with leadership to establish quality goals, standards, and performance metrics
  • Maintain and improve Quality Management Systems in compliance with AS9100D and ISO 9001:2015
  • Develop and implement quality procedures, standards, and best practices
  • Conduct quality system awareness and compliance training for employees
  • Perform inspections as needed, including incoming, in-process, and final product inspections
  • Investigate nonconforming products and lead root cause analysis activities
  • Develop, implement, and verify corrective and preventive actions
  • Ensure calibration systems and inspection equipment are properly maintained
Qualifications
  • Bachelor’s Degree in Engineering, Manufacturing, Quality, or related field preferred
  • Associate’s Degree with equivalent experience and training considered
  • Minimum 5+ years of Quality Management or Quality Leadership experience in a manufacturing environment
  • Proven leadership and supervisory experience managing Quality personnel
  • Strong working knowledge of AS9100D and ISO 9001:2015 Quality Management Systems
  • Experience managing customer audits and customer quality requirements
  • Hands-on experience with supplier quality activities, including SCARs and 8D reporting
  • Strong knowledge of Root Cause Analysis methodologies including 5-Why and Fishbone techniques
  • Experience developing, implementing, and verifying corrective actions
  • Metal fabrication, machining, welding, or heavy manufacturing experience strongly preferred
  • Experience inspecting machined, fabricated, welded, painted, powder-coated, and assembled products
  • Proficient with inspection tools including micrometers, calipers, thread gauges, tape measures, and related equipment
  • Experience using CMM equipment; FARO Arm experience highly preferred
  • Knowledge of gauge calibration systems and calibration program management
  • Ability to read and interpret engineering drawings, specifications, and manufacturing documentation
Leadership Profile
  • Hands-on leader who enjoys being involved on the manufacturing floor
  • Strong communicator with customers, suppliers, and internal teams
  • Detail-oriented with a proactive approach to quality improvement
  • Able to manage multiple priorities while maintaining high quality standards
  • Focused on accountability, compliance, and continuous improvement
Work Environment
  • Fast-paced metal fabrication and manufacturing environment
  • Diverse manufacturing processes including machining, welding, structural fabrication, finishing, coating, and mechanical assembly
  • Opportunity to make a significant impact on quality systems, customer satisfaction, and operational excellence
About Us
Top Prospect Group is a technical staffing firm specializing in placing engineering and manufacturing professionals nationwide. In 2023, we joined HW Staffing Solutions, expanding our reach across manufacturing, logistics, and professional services.
Interested Candidates – Apply Today
Please submit:
  • Resume
  • Compensation Expectations
  • Availability
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About the Company

T

Top Prospect Group LLC

Top Prospect Group founders and management team offer more than 75 years of combined experience in Information Technology, Creative & Marketing, and Finance & Accounting staffing and solutions. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. We meet with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are able to provide a more consistent recruitment process. Motivated by a partnership philosophy, our staff possesses a deep understanding of how to forge mutually beneficial long-term relationships. We believe in what we do and continuously strive for excellence.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2009
WEBSITE
http://www.topprospectgroup.com/

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