JOB PURPOSE: Performs routine program administration work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, procedures, policies, rules, and expectations; assisting in developing schedules, priorities, and standards for achieving program goals; and assisting in evaluating program activities. Supervises program staff. Assists Director with the interpretation of standards and guidelines, participation in internal and external audits, and development and ongoing review of the Center's quality management policies and procedures. This position works under the general supervision of the Director of Quality Management with latitude for use of initiative and independent judgment.