Quality Assurance Specialist

Quality Assurance Specialist
Location: Cary, Illinois (Remote CST)
About Our Client:
Our client has built a high-trust, people-first culture driven by real employee feedback and a commitment to innovation, collaboration, and performance. Known for fostering an environment where employees feel valued, supported, and empowered to grow, the organization continues to set itself apart as an employer of choice. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefront—offering driven individuals the opportunity to make a meaningful impact every day.
Key Responsibilities:

• Reviewing existing QMS documentation to identify areas impacted by the new PLM system.
• Updating, rewriting, and reorganizing documents to align with revised PLM workflows, system capabilities, and quality requirements.
• Ensuring all changes comply with applicable regulatory, quality, and internal standards.
• Collaborating with process owners and subject matter experts to ensure accuracy and clarity of documentation updates.
• Ensuring updates across related QMS documents are implemented consistently and supporting documents remain aligned.
• Navigating the change control process to facilitate the timely release of system changes before the ‘go live’ date.
• Partnering with the project team to understand new or updated PLM system functionalities.
• Translating system behaviors and process flows into clear, user-friendly documentation.
• Assisting in creating UAT test scripts and defining acceptance criteria based on future-state processes.
• Supporting the execution of UAT by documenting test results, identifying defects, and tracking their resolution.
• Collaborating with functional leads to validate that system behavior aligns with business requirements.
• Developing or enhancing training materials, including job aids, quick reference sheets, SOP walk-throughs, and slide decks.
• Creating clear, task-based instructions to guide end users through new PLM processes and system features.
• Working with training teams and SMEs to validate the accuracy and usability of training materials.
• Supporting onboarding and training sessions by capturing feedback and providing necessary clarifications.

Qualifications:

• Bachelor’s degree in science, engineering, business, or a related discipline.
• Proven experience updating and maintaining QMS documentation in a regulated environment.
• Familiarity with PLM systems and ability to translate system behaviors into clear documents.
• Strong technical writing skills with meticulous attention to detail.
• Experience supporting UAT activities, including creating test scripts and tracking defect resolution.
• Excellent communication and collaboration skills, capable of working cross-functionally.
• Ability to manage multiple tasks independently in a fast-evolving environment.
• Experience working in a regulated environment such as cGMP, cGDP, or under 21 CFR part 11.
• Stakeholder communication and customer service expertise.
• Prior experience in healthcare, medical devices, or a similar regulated industry.
• NO C2C CANDIDATES

Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company