Quality Assurance Inspector – Print & Mail Operations
Location: Lynnfield, MA
Pay Rate: $18/hour
Schedule: Monday–Friday, 6:00 PM – 2:30 AM
We are seeking a detail-oriented and reliable Quality Assurance (QA) Inspector to join our night shift team in Lynnfield, MA. In this role, you'll be responsible for ensuring all print and mail production meets strict internal standards and federal client requirements. You'll serve as the frontline for upholding quality, accuracy, and information security during high-volume transactional processing.
Inspect printed materials and mail pieces to ensure they meet quality standards set by both internal teams and a U.S. Government client.
Verify that print and mail outputs align with client-provided piece counts and reconciliation reports.
Monitor printing, insertion, and custom insert processes to confirm compliance with established QA Standard Operating Procedures (SOPs).
Support compliance with *** InfoSec001 policies, maintaining the highest level of data and document integrity.
In the event of a quality concern, the QA Inspector is expected to take immediate action by:
Halting non-compliant production activities.
Notifying the appropriate supervisor or manager of the issue.
Partnering with Operations to identify the root cause and execute recovery procedures.
Conducting increased inspections until corrective actions are fully implemented and sustained.
Escalating directly to senior leadership (Operations or SBU Manager) if frontline supervision is unavailable.
Highly attentive to detail with a strong sense of responsibility.
Comfortable working independently and on a fixed evening/night shift.
Able to follow SOPs, escalate concerns appropriately, and work closely with Operations teams to uphold quality and compliance standards.