Quality Assurance Specialist

Quality Assurance Specialist | Plano, TX, TX | Cinemark USA, Inc

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• Req. Number: R36422
• Posted Date: 5/13/2026
• Address: 3900 Dallas Parkway
• City, State: Plano, TX, TX
• Postal Code: 75093
• Advisory: Cinemark will never ask for money during the application or interview process, nor will we request confidential information outside of our job application system.

To learn more about the most common job scams, get tips on how to avoid being scammed, and federal reporting procedures, please click here."> Be on the alert for scams attempting to take advantage of job seekers. Scammers may request confidential information that could be used for identity theft, or they may try to get money from job seekers. Cinemark will never ask for money during the application or interview process, nor will we request confidential information outside of our job application system.

To learn more about the most common job scams, get tips on how to avoid being scammed, and federal reporting procedures, please click here.

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

What is a Quality Assurance Specialist?

As a member of the Technology Operations Presentation (TOP) department, the Booth Engineer has the primary responsibility to maintain Cinemark presentation standards and ensure maximum uptime by resolving equipment issues and satisfying equipment maintenance requirements. The Quality Assurance Specialist works closely with the TOP Center to maintain uptime and Theater Technology Assistant (TTA) to provide training and ensure maintenance continuity. The position requires extensive travel, working during off-business hours, and on-call availability. Relocation may be required as the position must be based in a geographical area that best services the assigned territory.

This position will be located in Houston, TX.

Requirements:

• Ensure on-screen presentations are up to Cinemark standards
• Ensure equipment is operating to Cinemark standards for projection and audio systems
• Perform routine preventative maintenance, repairs and emergency service on digital cinema and audio equipment
• Train TTA and management on operation and maintenance of projection and sound equipment
• Ensure all TOP Center directives are being implemented in theaters
• Respond to off screen emergency and service tickets assigned by the TOP Center
• Participate or assist with special projects, screenings, and events when needed
• Install projection and sound equipment for new theater openings and projects
• Communicate professionally with theaters and supervisors
• Complete all administrative duties by required deadlines
• Order parts when necessary to keep theaters compliant with Cinemark standards

Qualifications:

• A minimum of two years of experience in theatre projection and sound is desired
• Physical demands include climbing ladders, working in tight spaces and lifting 50+ pounds
• High school diploma or equivalent is required, any college or higher education a plus
• Attention to detail, quality-focused and strong problem solving skills are important assets
• Strong written and verbal communication skills
• Proficient in Microsoft Office
• Barco certification in digital cinema is an asset

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*
• Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer

Pay Range: 27.01 - 33.77

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