Quality Assurance Specialist

SBM Management

Tustin, California

JOB DETAILS
SKILLS
Budgeting, Business Operations, Calendar Management, Cleaning Equipment, Coaching, Commission Controls, Commissioning, Communication Skills, Computer Skills, Computerized Maintenance Management System (CMMS), Corrective and Preventative Action (CAPA) Systems, Customer Support/Service, Customer Training, Driver's License, Equal Employment Opportunity (EEO), GMP (Good Manufacturing Practices), Maintain Compliance, Microsoft Office, Multilingual, Operations Management, Presentation/Verbal Skills, Project/Program Coordination, Project/Program Management, Quality Assurance, Regulations, Resolve Customer Issues, Risk, Safety Compliance, Safety Equipment, Standard Operating Procedures (SOP), Time Management, Training/Teaching, Training/Teaching Curriculum, Writing Skills
LOCATION
Tustin, California
POSTED
3 days ago

Description

Position at SBM Management

 
Job Overview:
 
SBM is looking fort a Quality Assurance Specialist! The Quality Assurance Specialist will be responsible for coordinating and managing project tasks in the GMP Program to ensure project delivery within allotted budget and timelines.
 
Responsibilities:
 
  • To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.
  • Assist GMP managers and supervisors in day-to-day coordination, scheduling and management of business operational activities 
  • Maintain clear and accurate GMP documents/procedures for reference purposes 
  • Verify cleaning execution/activities by reviewing logbooks, log sheets, and related GDP documents 
  • Assist management/supervision on the planning and scheduling of shutdowns, commissioning, and/or de-commissioning states of controlled environments 
  • Conduct on-the-job trainings (OJT) and assist management/supervision in the qualifying process of new-hired employees. 
  • Monitor GMP technicians training curriculum utilizing clients’ systems and develop training paths to mitigate/prevent compliance disputes 
  • Oversee GMP compliance within cleaning, disinfectant, safety equipment inspections, work orders and pertinent tasks utilizing the client’s Computerized Maintenance Management System (CMMS) 
  • Assist with investigations of RCA/CAPA events 
  • Comply with safety rules, policies, and procedures 
  • Stop at risk behavior of others and self 
  • Communicate with lead, supervisor, co-workers, managers, and customers in a professional manner 
  • Support shift lead in completing punch-list items 
  • Present a professional appearance and conduct 
  • Understand customer service and satisfaction 
  • Understand reporting systems and the environment
  • Consistently follow all customer and SBM SOP’s and procedures
  • Respond to customer requests in a professional manner 
  • Must be trained and be certified in correct gowning procedures for assigned area 
  • Complete all basic training modules and annual qualification trainings per customer Standard Operating Procedures 
  • Complete all safety certifications including chemical safety
  • Other duties as assigned
 
Qualifications:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  
 
  • A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience
  • May be required to have a valid driver’s license
  • Completed all safety and task training certification
  • Knowledge, Skills, and Abilities
  • Bilingual a plus
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willing to share with team
  • Knowledge of the upkeep and care of the cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use
  • Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills
  • Knowledge of Microsoft Office and computer skills
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public
Compensation: $23.00 - $25.00 per hour   
Shift: AM Shift, Flexible schedule   
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. 

About the Company

S

SBM Management

SBM is an international company providing facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM into the top one percent of service providers in the facilities maintenance industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, Latin America, Asia, and the United Kingdom. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. For more information about SBM Site Services, please visit our website at www.sbmmanagement.com. SBM is an EEO Employer.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1982
WEBSITE
http://www.sbmmanagement.com/