Quality Assurance/Standards Specialist - LNMTC

Agency

Dept of Health and Human Services

Division

Longleaf Neuro-Medical Treatment Center

Job Classification Title

Quality Assurance/Standards Specialist (NS)

Position Number

60049651

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position works as a member of the Standards Management Department to implement continuous quality and performance improvement principles, including evaluation of the center''s Quality Assurance/Performance Improvement (QAPI) Program. Ideal candidates will utilize various quality management tools to facility quality of care and best practice. This position monitors procedures for maintaining compliance with all standards by which the center is governed including Nursing Facility Long-Term regulations, North Carolina Administrative Code, Life Safety Code, and local and state sanitation standards. Maintains continual accreditation survey readiness by conducting mock surveys and audits, developing corrective action plans for any findings. Conduct regular monitoring, development and training of the policy management system. Collaborates with department managers providing education and guidance regarding effective development of documents. Participates in and /or co-facilitates workgroup meetings for policy development and accreditation compliance, including the QAPI Committee. May service on the Performance Improvement (PIP) Teams as a subject matter expert.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $72,297 to $90,127

• Strong clinical judgement and critical thinking; prefer nursing background.

• Detail-oriented with strong auditing ability.

• Ability to analyze trends and drive outcomes.

• Effective communication and leadership skills.

• Ability to maintain accountability while supporting team performance.

Longleaf Neuro-Medical Treatment Center (LNMTC), located in Wilson, NC, is a state-operated certified Skilled Nursing Facility (SNF). With a staff of about 520, LNMTC provides support to approximately 200 residents with complex medical needs and/or co-existing neuro-cognitive disorders.

THIS POSITION IS DESIGNATED MANDATORY AND MUST REPORT OR STAY OVER DURING ADVERSE WEATHEREVENTS OR OTHER EMERGENCIES.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the

supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veteran's and National Guard Preference:

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations:

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master''s degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor''s degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Qandeel Murshin Chandler

Email:

talentacquisition@dhhs.nc.gov