Quality Assurance Supervisor

One provider. One solution. All your facility maintenance services.

GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.

Summary:

Responsible for leading and overseeing all quality assurance activities related to sanitation, janitorial services, food safety support, GMP compliance, and customer quality programs within a food manufacturing facility. This role serves as the primary liaison between GDI Operations and the customer's Food Safety and Quality teams to ensure sanitation services support regulatory compliance, audit readiness, and food safety objectives.

Essential Duties:

• Lead post-clean and pre-operational inspection programs.
• Oversee sanitation verification and validation activities.
• Conduct GMP, sanitation, housekeeping, and facility audits.
• Support customer Food Safety Plans, HACCP, Preventive Controls, Environmental Monitoring, and GMP programs.
• Lead corrective action investigations and root cause analysis.
• Support FDA, USDA, CFIA, customer, and third-party audits.
• Train sanitation teams on GMPs, food safety, allergen controls, and documentation requirements.
• Review inspection records, training records, corrective actions, and sanitation documentation.
• Develop KPI reports and continuous improvement initiatives.

Qualifications:

• 3–5+ years of food manufacturing quality assurance experience.
• 1–3+ years of supervisory or leadership experience.
• Experience in:
  • GMP (Good Manufacturing Practices)
  • HACCP programs
  • Food safety systems
  • Internal and external audits
  • Corrective and Preventive Actions (CAPA)
  • Regulatory compliance
• Advanced proficiency in Microsoft Office Suite

GDI Services Inc. is an equal opportunity employer.

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