Quality Assurance Technician

• Ensure compliance with established policies and procedures such as SQF, HACCP, GMPs, SSOP, process deviations, holds and releases in ERP System (PLEX), and required paper forms.
• Verify all ingredients and materials used are recorded correctly in ERP System (PLEX), and make any necessary adjustments. Include adjustments made in the end-of-shift QA Report.
• Assist with solving problems by analyzing data, investigating issues, identifying solutions, and recommending action.
• Ensure proper documentation of Quality Assurance disputes and/or concerns in the daily QA Report.
• Effectively communicate quality control expectations to a wide range of in-house employees.
• Adjust quantities when requested by production associates in ERP System (PLEX).
• Conduct sensory evaluations and enter the results into a database.
• Follow instructions as directed by Quality Assurance leadership.
• Perform basic lab analysis (pH, moisture) on finished product.
• Send completed daily QA Report at the end of every shift.
• Direct the day-to-day quality and food safety activities.
• Verify the calibration of all scales and thermometers.
• Conduct metal detector challenges and observations.
• Collect flour tailings and document findings.
• Ensure specification compliance.
• Assist with training for GMPs.
• Monitor GMPs for compliance.

Additional Responsibilities

• Communicate effectively with team members from other shifts to ensure clarity and continuity.
• Actively participate in Food Safety and Food Defense related activities.
• Perform additional duties as directed.

Basic Qualifications

• Minimum of 1–3 years of experience in food quality, including GMPs, HACCP, food safety and sanitation, data collection and analysis, laboratory skills, etc.
• Demonstrated problem-solving and troubleshooting capabilities.
• Strong interpersonal and oral/written communication skills.
• English language proficiency, both written and verbal.
• Proficient in Microsoft Office and solid math skills.
• Excellent planning and organizational skills.
• Ability to manage multiple priorities.

• Must be able to push and lift up to 50 pounds to a height of approximately 4 feet.
• Must be able to stand, walk, bend and move throughout the assigned shift.
• Must be comfortable performing repetitive movements and tasks.
• Must be comfortable working in a loud and fast-paced environment.
• Must be comfortable working in a hot environment.

• Post-high school training in laboratory sciences or a related field preferred.
• Ability to work alone or on teams.
• High school graduate or equivalent.
• Hands-on individual.
• Experience in SQF.
• Self-motivated.
• Flexibility.

• In the event of an absence, responsibilities will be fulfilled by the Quality Assurance supervisor or Manager.