Quality Assurance Technician

Job Title: Quality Assurance Technician

Job Description

The Quality Assurance Technician provides hands-on guidance and leadership to production personnel on food safety measures and best practices. This role ensures that all customer concerns and complaints related to product quality are handled with professionalism, care, and a strong focus on resolution. The technician uses established tools, resources, and procedures to monitor and verify that food specifications, regulatory requirements, and production standards are consistently met.

Responsibilities

• Provide clear guidance and leadership to production staff on food safety measures, quality standards, and best practices.
• Monitor production processes to ensure adherence to food safety programs, quality specifications, and regulatory requirements.
• Apply quality assurance and quality control tools to verify that products meet established specifications and customer expectations.
• Support and enforce Good Manufacturing Practices (GMP) throughout the facility to maintain a safe and compliant production environment.
• Review, complete, and maintain accurate food safety and quality documentation, including records, logs, and reports.
• Investigate customer concerns and complaints related to product quality and food safety, and ensure they are handled with professionalism and care.
• Collaborate with production personnel to identify issues, implement corrective actions, and prevent recurrence of quality or food safety problems.
• Assist in routine inspections, audits, and checks of production lines, equipment, and storage areas to verify compliance with company and regulatory standards.
• Communicate clearly with team members and supervisors regarding quality issues, process deviations, and recommended improvements.
• Support continuous improvement initiatives in food safety and quality by providing feedback, observations, and suggestions based on daily operations.

Essential Skills

• At least 1 year of experience in quality assurance or quality control, preferably in a food manufacturing environment.
• Working knowledge of Good Manufacturing Practices (GMP) and their application in a production setting.
• Experience in food manufacturing quality assurance or quality control (QA/QC) processes.
• Familiarity with food safety and quality programs, including FSQA practices.
• Ability to complete and maintain accurate food safety and quality documentation.
• Comfort working in a cold storage environment for extended periods.
• Strong attention to detail and ability to identify deviations from quality and food safety standards.
• Professional communication skills for handling customer concerns and collaborating with production personnel.

Additional Skills & Qualifications

• Experience with FDA-related food safety and quality requirements.
• Background in QA, QC, or FSQA within a food manufacturing or cold storage facility.
• Ability to use quality assurance tools and resources to evaluate and improve production processes.
• Strong organizational skills to manage multiple tasks, records, and priorities in a fast-paced environment.

Work Environment

This role operates in a food manufacturing facility that includes cold storage areas, so the technician works regularly in a cold environment. The position is available on second shift, with a typical start time around 2:30-3:00 p.m., and on third shift, with a typical start time around 10:30-11:00 p.m. The work environment is production-focused and fast-paced, requiring consistent adherence to Good Manufacturing Practices and food safety standards. Appropriate attire and personal protective equipment are required to ensure safety, hygiene, and comfort in cold storage and production areas.

Job Type & Location

This is a Contract to Hire position based out of Malvern, PA.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Malvern,PA.

Application Deadline

This position is anticipated to close on Jun 9, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.