Quality Assurance Technician

Summary

Konica Minolta Sensing Americas, Inc. (KMSA) is a leading provider of advanced light, color, and display measurement solutions, supporting customers across highly technical and innovative industries. Our teams work in a collaborative, hands-on environment where precision, quality, curiosity, and problem-solving are essential to delivering reliable solutions for complex measurement applications.

We are seeking a Quality Assurance Technician to play a key role in assembling, calibrating, testing, and evaluating KMSA products while also supporting Quality Assurance activities such as RMA oversight, diagnostics, documentation, and process improvement. This position offers a unique opportunity to contribute across the full product lifecycle, from production and calibration through troubleshooting, quality evaluation, and continuous improvement.

The ideal candidate will bring strong technical aptitude, exceptional attention to detail, sound judgment, and a collaborative mindset. Success in this role requires the ability to balance hands-on product work with analytical Quality Assurance responsibilities while managing multiple priorities in a fast-paced technical environment.

This position is 100 percent onsite and requires daily presence at KMSA's Redmond headquarters to support production, diagnostics, calibration, and lab-based activities.

Essential Duties & Responsibilities

• Inspect returned units, diagnose issues, and prepare instructions for repair, maintenance, or recalibration.
• Perform repairs, maintenance, and calibration of returned products.
• Operate and maintain lab equipment, instruments, and cleanroom workspaces per established procedures.
• Maintain accurate production records, workflow documentation, and quality logs.
• Follow all safety, quality, ESD control, and cleanroom gowning/material handling protocols.
• Participate in or lead team meetings to provide updates and close action items.
• Support field action documentation and cross-functional coordination as needed.
• Collaborate cross-functionally with Operations, Technical Support, Production, and Purchasing.
• Recommend and implement enhancements to production, diagnostic, and QA processes.
• Contribute to cross-functional training, workflow improvements, and system implementations.

Desired Skills & Experience

• High school diploma or GED required; A.S. in Electronics or technical certification preferred.
• 1-3+ years of experience in manufacturing, cleanroom assembly, electromechanical systems, or QA diagnostics.
• Basic understanding of electronics, schematics, and diagnostic troubleshooting.
• Strong analytical and problem-solving skills; able to break down complex issues into actionable pieces.
• Effective verbal and written communication skills.
• Ability to manage competing priorities while maintaining accuracy and attention to detail.
• Experience with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Access).
• Ability to work independently and within cross-functional teams.
• Familiarity with ISO requirements, CRM systems, and internal test software preferred.

This job description shows the general scope of responsibilities for the position. Additional responsibilities can be added or deleted on an on-going basis. A job description does not constitute an employment contract.

This position is eligible for experience specific compensation ranges based on candidate experience; compensation will be aligned and determined based on these criteria. Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

KMSA is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Sensing Americas does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, recruiters, or other third-party agencies. We are not engaging agency support for this position, and we respectfully request that agencies do not contact our team regarding this opening. Any unsolicited resumes or candidate information submitted without a signed agreement in place will be considered the property of Konica Minolta Sensing Americas, and no fees will be paid in the event a candidate is hired.

About Konica Minolta Sensing Americas

Konica Minolta Sensing Americas, Inc. works with leading brands, manufacturers, and research organizations to provide advanced measurement solutions that support product quality, consistency, innovation, and performance. With decades of expertise in color, light, display, and appearance measurement, KMSA serves a wide range of industries, including automotive, aerospace, electronics, lighting, consumer products, and manufacturing.

KMSA offers a broad portfolio of precision instruments and software solutions designed to help customers evaluate color, brightness, light, display performance, and visual quality. Our technologies enable organizations to improve quality control, strengthen manufacturing processes, reduce variation, and deliver products that meet demanding performance and appearance standards.

• Health Care Plan (Medical, Prescription Drug, Dental & Vision)
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• Retirement Plan (401(k) with Company Match)
• Life Insurance and AD&D Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP) and Mental Health Support
• Family and Medical Leave Support
• Supplemental Health Benefits, including Accident, Critical Illness and Hospital Care Insurance
• Wellness Resources, including Garner Health, Health Advocate, Hinge Health, Tria Health and HUSK Marketplace
• Commuter Benefits
• Legal Insurance, Identity Theft Protection and Pet Insurance
• Employee Discounts and Purchase Programs