QUALITY ASSURANCE \u0026 COMPLIANCE COORDINATOR

Abraxas Youth & Family Services

Marienville, PA

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JOB DETAILS

SALARY

$50,000–$60,000 Per Year

JOB TYPE

Full-time

SKILLS

Auditing, Behavioral Health, Child Protection/Welfare, Child and Youth Services, Communication Skills, Compensation and Benefits, Continuous Improvement, Contract Requirements, Corrective Action, Cost Control, Criminal Justice, Data Analysis, Data Collection, Data Entry, Detail Oriented, Documentation, Documentation Review, Documentation Standards, External Audit, Futures, Internal Audit, Leadership, Licensing, Maintain Compliance, Material Audit, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Needs Assessment, Nonprofit, Operational Audit, Operational Support, Organizational Skills, Presentation/Verbal Skills, Procedure Development, Project/Program Coordination, QoS (Quality of Service), Quality Assurance, Quality Management, Quality Metrics, Record Keeping, Records Management, Regulations, Regulatory Compliance, Risk, Risk Analysis, Risk Management, Safety/Work Safety, Social Work, Spreadsheets, Standards of Care, State Laws and Regulations, Time Management, Trend Analysis, Willing to Travel

LOCATION

Marienville, PA

POSTED

5 days ago

Location: Abraxas Academy1000 Academy DriveMorgantown, PA 19543Salary: $50,000 - $60,000 Annually Reports To: Quality & Compliance SpecialistPosition SummaryThe Quality & Compliance Coordinator plays a critical role in supporting audit readiness, regulatory compliance, and continuous quality improvement across Pennsylvania-based juvenile justice and residential programs. This position assists in monitoring program operations, reviewing documentation, and identifying potential risks to ensure compliance with state regulations, licensing standards, and contractual requirements governing youth serving facilities.Working under the direction of the Quality and Compliance Specialist, the Coordinator helps ensure that the programs maintain high standards of care, documentation integrity, and operational accountability while supporting a culture of continuous improvement.Essential ResponsibilitiesAuditing and MonitoringConduct routine internal audits of client records, incident documentation, program files, and other required documentation to assess compliance with agency standards and applicable regulationsReview documentation for accuracy, completeness, timeliness, and consistencyMonitor adherence to internal policies, procedures, licensing requirements, contractual obligations, and other regulatory standardsAssist with preparation for internal and external audits, inspections, licensing reviews, and other compliance-related activitiesPrepare audit materials for review, including locating records, organizing documentation, scanning files, and completing required audit tools or formsIdentify trends, gaps, concerns, or potential compliance risks and escalate findings to the Quality & Compliance SpecialistTravel to program sites as needed to conduct on-site audits and monitoring activitiesDocumentation and Data TrackingCollect, review, organize, and maintain documents related to quality, compliance, and audit activityTrack audit findings, corrective action items, deadlines, and follow-up activitiesMaintain audit logs, monitoring tools, and other compliance tracking systemsObtain and compile data to support routine reporting, trend analysis, and quality improvement effortsAssist with data entry and maintenance in electronic records, spreadsheets, and other reporting toolsQuality Improvement and ReportingParticipate in data analysis and quality improvement activities designed to strengthen compliance and operational performanceTrack trends across programs to help identify training needs, recurring documentation issues, and areas requiring additional oversightFlag compliance risks early and provide concise summaries for leadership reviewProvide clear verbal and written updates to the Quality & Compliance SpecialistPrepare concise bi-weekly status summaries for the Director or other designated leadershipProfessional ResponsibilitiesMaintain confidentiality of client, personnel, and organizational informationCommunicate professionally and effectively with staff, leadership, and external reviewers as neededParticipate in meetings, training activities, and other department initiatives as assignedDemonstrate professionalism, accountability, and adherence to agency policies and standards of conductPerform other related duties as assignedQualificationsMinimum Education and ExperienceAssociate or bachelor’s degree in social work, criminal justice, human services, business, or a related fieldMinimum of two years of experience in quality assurance, compliance, auditing, documentation review, or a related administrative role preferredExperience in juvenile justice, child welfare, behavioral health, residential treatment, or other regulated youth-serving environments strongly preferredFamiliarity with Pennsylvania regulatory framework (e.g., PA DHS/OCYFS IL DHS DBHR) is a plusKnowledge, Skills, and AbilitiesStrong attention to detail and organizational skillsAbility to review records and identify missing, incomplete, inconsistent, or noncompliant documentationAbility to follow established procedures, manage multiple tasks, and meet deadlinesAbility to identify patterns, trends, and areas of concern and communicate them clearly to supervisorsStrong written and verbal communication skillsAbility to work independently and accept direction and feedbackProficiency in Microsoft Word, Excel, Outlook, and electronic records systemsAbility to manage sensitive and confidential information appropriatelyAdditional RequirementsMust be at least 21 years of ageMust possess a valid driver’s licenseAbility to travel to program sites as neededAbility to work within residential or secure program environmentsWhy This Role MattersThis position is essential to ensuring the safety, accountability, and quality of services provided to youth. The Quality & Compliance Coordinator helps strengthen program performance, reduce risk, and support positive outcomes by ensuring that operations meet the highest standards of compliance and care.Who We Are:Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.Benefits & Perks:We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.Medical & Dental & Vision InsuranceFlexible Spending AccountsBasic Life & Short-Term Disability Insurance401(k) Life Assistance Program (LAP)Tuition Assistance ProgramPaid Time Off (PTO) * Paid Holidays * Paid TrainingAdvancement OpportunitiesAbout Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.#CB

About the Company

Abraxas Youth & Family Services

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