Business Operations, Business Writing, Community Intervention, Compensation and Benefits, Data Collection, Documentation, Ecosystems, Health Plan, Healthcare, Healthcare Effectiveness Data and Information Set (HEDIS), Healthcare Quality, Interpret Regulations, Leadership, Managed Care, Medicaid, Microsoft Excel, Microsoft Visio, National Committee for Quality Assurance (NCQA), Nursing Credentials, Performance Analysis, Performance Metrics, Program Evaluation, Project Evaluation, Public Health, Quality Assurance, Quality Management, Quality Metrics, Registered Nurse (RN), Regulatory Requirements, Reporting Skills, Time Management, Writing Skills