Quality Control Inspector

TTI of USA, Inc.

Chicago, IL

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JOB DETAILS

SKILLS

Analysis Skills, Bakery, Biology, Coaching, Communication Skills, Continuous Improvement, Cookies, Corrective Action, Embedded Systems, Establish Priorities, Food Production, Food Safety, Food Science, Hyperion Pillar, Identify Issues, Leadership, Lean Six Sigma, Loss Prevention, Manufacturing, Manufacturing/Industrial Processes, Microbiology, Onboarding, Operational Support, Operations Management, Performance Management, Problem Solving Skills, Process Engineering, Project Tracking, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Risk Analysis, Risk Management, Standards Development, Systems Administration/Management, Team Player, Time Management

LOCATION

Chicago, IL

POSTED

29 days ago

"Sr. Quality Improvement Lead

As part of the Quality Team, the Senior Quality Improvement Lead is a line-embedded quality leadership role responsible for driving quality loss prevention, reduction, and eradication across assigned Cracker lines and Ingredient Handling. This role provides senior-level, line focused quality leadership, balancing strong day-to-day execution with sustained quality improvement and system governance.

The role partners closely with assigned Line-Centric organizations to identify, prioritize, and eliminate systemic and recurring quality losses by applying IL6S ways of working and
deploying Quality Pillar tools, including process maps, quality matrices, defined work
processes, and structured problem-solving. A core focus of the role is to reinforce line
ownership of quality while owning the work process for Quality Matrices, ensuring risks,
controls, and preventive actions are clearly defined, embedded into standard work, and
sustained on the floor. This position also provides advanced quality leadership during
complex quality events, ensures quality learnings are translated into standard work, and
drives horizontal application of improvements across applicable lines and areas.
In addition, the Senior Quality Improvement Lead has people leadership responsibility,
including the coaching, development, and performance management of a Quality
Improvement Specialist.

How you will contribute
" Partner with Section Leads and Line-Centric Organization to identify and prioritize
recurring quality losses (e.g., holds, deviations, rework, instability) across Cookies and
Repack in partnership with line teams.
" Support line-owned problem-solving using IL6S methodologies (RCA, 12-step Kaizen, FI) to eliminate root causes.
" Use DMS routines to track actions, milestones, and effectiveness, ensuring timely closure and sustainable results.
" When quality findings or improvements are identified on one line, evaluate applicability
and support extension of learnings across other Crackers and Ingredient Handling lines to
prevent recurrence and reduce systemic risk.
" Support deployment, use, and sustainment of Quality Pillar tools, ensuring these tools are actively used to guide execution, escalation, and decision-making on the floor.
" Own the Quality Matrices work process, including defining standards, governing
deployment, and ensuring effective use and sustainment across the bakery.
" Own IQS governance for the bakery, including system setup, user onboarding and training, troubleshooting, and ensuring consistent, effective use to support quality performance management.
" Provide advanced quality leadership during complex quality events, including support for
risk assessments, investigations, and disposition decision-making in alignment with
established standards.
" Support and coach on-shift Quality Leads during escalated quality events to ensure
consistent application of standards and sound quality risk assessment.
" Ensure quality learnings and improvements identified on one line are evaluated and
extended across other applicable lines and Ingredient Handling to reduce systemic risk.
" Partner with site and line leadership to develop quality culture action plans for assigned
areas and monitor progress against established actions through DMS routines.
" Reinforce quality culture through consistent floor presence, coaching, and engagement,
ensuring actions translate into observable behavioral and execution improvements on the
line.
" Lead, coach, and develop a Quality Improvement Specialist, including setting clear
expectations, providing feedback, supporting development, and ensuring alignment to
IL6S ways of working and quality standards.
" Act as a consistent, line-embedded quality partner for Crackers Lines 4, 6, 7 and Ingredient Handling, ensuring alignment between daily execution and longer-term quality
improvement priorities

What you will bring
A desire to drive your future and accelerate your career and the following experience and
knowledge:
" Strong understanding of manufacturing processes and equipment behavior.
" Experience leading or supporting quality improvement initiatives in a manufacturing
environment.
" Ability to translate quality data and technical information into practical operating
standards.
" Demonstrated ability to influence without direct authority.
" Strong collaboration and communication skills.

More about this role
Education / Certifications:
" Bachelor s Degree in Quality Assurance, Food Science, Biology, Microbiology,
Engineering, Operations Management or a related field.
Job specific requirements:
" Minimum 5 years of experience in a food manufacturing environment within Quality,
Food Safety, or Process Engineering roles.
" Experience with consumer complaint management, quality losses, and root cause
analysis.
" Familiarity with continuous improvement methodologies (IL6S, Lean, Six Sigma)
preferred.
" Ability to support operations across shifts as needed.
Work schedule:
" M-F 1st shift

About the Company

TTI of USA, Inc.

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