Communication Skills, Data Collection, Detail Oriented, Google Apps, High School Diploma, Industry/Trade Analysis, Leadership, Policy Development, Quality Control, Reporting Skills, Safety/Work Safety, Smartphones, Travel Industry
LOCATION
New York, NY
POSTED
Today
Job Title: Quality Control Inspector Company: TopView Sightseeing Location: New York, NY Pay: $18-$20/hour
Job Description: TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.
Responsibilities:
Conduct undercover inspections of service quality across all TopView locations and brands
Monitor employee conduct and adherence to safety protocols and company standards
Perform passenger counts and compile data for internal industry analysis
Inspect competitor operations and provide detailed reports
Document and report inspection results, policy violations, and improvement suggestions
Collaborate with operations leadership to enhance service quality
Requirements:
High school diploma or GED
Experience in supervision, inspection, or monitoring preferred
NYC tourism experience is a plus
Strong attention to detail and ability to collect and report accurate data
Must have a smartphone and familiarity with Google Apps
Professional, trustworthy, and presentable
Excellent communication skills and a proactive attitude
Must be comfortable working 100% in the field, including weekends and holidays
Benefits:
Health insurance
401(k)
Paid time off
Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences-apply today!