Job Description
Quality Manager
Our client is a leading manufacturer of metal-formed and fabricated products, located in the southern suburbs of Chicago. Driven by a commitment to innovation, safety, and sustainability, they continuously invest in solutions that enhance infrastructure while creating a positive and rewarding environment for their employees.
The role involves overseeing daily Quality department operations across manufacturing and shipping functions while supporting continuous improvement initiatives at the plant level. Provide leadership and direction to the Quality team to ensure evolving customer quality expectations and requirements are met. Lead and maintain documentation for customer complaint investigations, including root cause analysis and corrective actions. Conduct and document investigations into product and component nonconformances to identify underlying causes and preventive measures. Enhance customer satisfaction by proactively reducing quality issues and minimizing customer complaints. Partner with the Value Stream Manager to develop and deliver training related to quality standards, measurement equipment, quality notifications, procedural updates, and related topics. Maintain robust process control systems that emphasize built-in quality practices and reduce internal defects and rework. Perform regular internal quality system audits to verify compliance with ISO 9001:2015 requirements and ensure ongoing effectiveness. Develop competency-based qualification programs for incoming Quality Assurance Technicians and track proficiency using a skills matrix. Manage customer relationships and address product compliance matters with regulatory and certification agencies, including UL and CSA. Analyze and communicate quality performance metrics and trends to plant leadership and management teams. Support cost-reduction efforts and operational improvement projects through the application of quality methodologies and tools, including FMEA, SPC, Gage R&R, process capability studies, Pareto analysis, Lean, and Six Sigma techniques.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The successful applicant will have a bachelors degree, technical/engineering degree preferred. Experience with metal fabrication, steel, heavy industrial manufacturing is a big plus. Five to seven plus years of quality management experience- leading both engineers and techs/inspectors. Experience and willingness to be out on the floor daily, interacting with various teams. Strong knowledge of metrology, GD&T, inspection methods, blueprint reading, etc. ISO9001 QMS Management experience - audits, standard work, process improvement etc. Data/SPC knowledge. Strong customer-facing quality abilities. CQE/CQA certifications a plus.
What's on offer includes a 10% annual bonus target, BCBS medical insurance, vision/dental insurance, 401k match, STD/LTD coverage, PTO, paid holidays, and more!
Numbers & Facts
| Location | Homewood, Illinois |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $120,000–$152,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder