Under the direction of the Quality Control Officer reviews a sample of the servicing activities of the Loan Servicing Center and subservicer. Provide clerical support for the Production and Servicing Quality Control functions. Provide assistance to mortgage business line personnel to improve quality integrity and salability. Conduct relationships and activities consistent with established Bank policies procedures and systems including but not limited to the Code of Conduct and Ethics Bank Secrecy Act and all applicable State and Federal laws and regulations. Review Loan Servicing Center and subservicer activities to ensure compliance with credit policy secondary market requirements and federal state and local laws and regulations Research requirements as published in the agency investor guarantor handbooks andor guidelines and credit policy. Review responses received and update progress and completion of the review process. Follow-up with business-line personnel on any unresolved findings. Answer questions received from the mortgage business line regarding QC reviews secondary market requirements and credit policy. Distribute mail and routing to appropriate QC personnel Assemble and mail re-verification letters and review appraisals. Log completed re-verification letters and review appraisals without an issue. Distribute letters or review appraisals with issues to appropriate QC personnel.Perform subsequent follow-up when previous requests are not received. Scan complete re-verification letters and review appraisals into the appropriate loan file. Order credit reports tax transcripts MERS and SSA-89 verifications on loan files selected for QC origination review. Upload results into appropriate loan file. Assist in the preparation and distribution of QC reports. Participate in meetings including the quarterly Quality Control Committee meeting and the monthly Quality Control staff meeting by being prepared to discuss QC reports exceptions found in reviews trends found on the reports possible solutions to exceptionstrends and any problems or issues in the QC department.Maintain education and professional expertise through attendance at job related seminars conferences webinars and workshops. Assist in the development and maintenance of manuals and supporting documentation to accomplish tasksduties inherent to the position. This position can work from any Central Bank location within Missouri.
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.