Quality Control Specialist

Quality Control Specialist (Housing Programs) – Direct Hire
Location: Miami, FL (Miami-Dade) – On-site
Schedule: Full-time (40 hours/week)
Salary: $55,000/year
Start Date: Targeting October 19, 2026

Job Summary

The Quality Control Specialist is responsible for conducting quality control reviews, monitoring SEMAP performance, and supporting other quality-related activities. This role also trains staff on performance metrics and regulatory/program requirements and completes assignments to meet operational needs and objectives.

Key Responsibilities

• Perform work that supports SEMAP performance, contractual standards, and other required performance measures
• Maintain strong working knowledge of program regulations, federal guidance/notices, and internal policies and procedures
• Use automated systems/tools (system of record, proprietary software, rent reasonableness systems, HUD PIC/EIV, and Microsoft Office—especially Excel) to complete quality activities
• Conduct quality control file reviews in accordance with prescribed procedures and regulations
• Perform ongoing SEMAP confirmatory reviews across indicators; report results, recommend improvements, and help forecast performance throughout the fiscal year
• Assist with developing training tools, procedures, and job aids to strengthen staff knowledge and application
• Confirm error corrections in relevant systems
• Provide feedback to management and corporate partners regarding quality observations and issues
• Support preparation for and participation in independent program reviews
• Support accurate and timely HUD PIC reporting and maintenance
• May assist with transactions such as new admissions, reexaminations, portability, and moves
• Other duties as assigned

Qualifications

• Education: Two years of college, business, or technical school (additional experience may substitute for some/all education requirements)
• Experience in quality assurance, auditing, or similar activities preferred
• Must obtain required certifications within specified timeframes
• Knowledge of HCV program requirements/policies/procedures strongly preferred
• Strong computer skills (Excel proficiency highly valued)
• Excellent organizational, analytical, and math skills
• Strong written and verbal communication skills
• Ability to work effectively with diverse groups and in a high-volume, deadline-driven environment
• English proficiency required; Spanish and/or Creole is a plus

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: 562-Joule Staffing - Edison