Quality Control Supervisor

Quality Laboratory Supervisor

Under direction of the Senior Quality Manager, the Quality Laboratory Supervisor operates in accordance with all corporate and local quality and safety guidelines. Works effectively within the quality department and with other site teams (production, supplychain, maintenance, etc.) to:

• Maintain a robust and effective manufacturing Quality Management System (QMS).
• Develop and continuously improve all related Laboratory processes, procedures, and documentation.
• Ensure that plant systems, master documents, product and associated records, and practices comply with Kerry, customer, and regulatory standards.

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions of this job include, but are not limited to:

• Oversees all testing, people, and equipment within the Quality Lab.
• Approves all written responses as required for customer communications (e.g. audit responses, complaint responses).
• Reviews, approves and distributes raw material, packaging and finished product specifications.
• Responsible for oversight of releasing finished product.
• Authorizes all facility changes following site change management processes.
• Performs customer specification reviews against standard product offering and process capability.
• Approves the artwork and master copy for the labelling of all new and existing products.
• Lead a team of quality assurance and quality control leaders to ensure products are manufactured according to policy and in compliance with regulations and customer requirements.
• Perform time-card approvals and oversee staff scheduling.
• Work to move quality initiatives forward as directed by the Senior Quality manager.
• Work as a cross-functional resource and point person.
• Follows and enforces procedures and practices of the FSSC 22000, and ISO 9001 Quality Management System.
• Ensures compliance to Good Laboratory Practices.
• Leads the effort for investigations through root cause analysis towards the development of corrective and preventive actions.
• Ensures the Plant systems, master documents, product documentation and products comply with the relevant Company, Customer and Regulatory cGMP requirements.
• Provides feedback to Production on the quality of products produced through the issuance of Quality Alerts and Discrepancy reports.
• Works with Production, Logistics and Product Development on new product transfer into the Rochester Plant.
• Responsible for providing monthly facility training on relevant quality topics.
• Promotes and works in a team environment.
• Enforces and supports GMP policies. Participates as an internal GMP inspector – presents findings.
• Other duties as assigned.

Qualifications and Skills

Education/Qualifications

• Bachelor's degree from an accredited institution in Food Science, Chemistry, Biochemistry, Microbiology, or similar science/Engineering.
• 3-5 years practical experience in pharmaceutical, excipient, cosmetic, dietary supplement, and/or food manufacturing quality assurance.
• 2-3 years of people leadership.
• Proficiency with computer applications including Microsoft Windows and Office Suite, internet or cloud-based systems including eQMS software.
• ISO 9001 experience preferred.
• SAP experience preferred.

Key competencies

• Solid working knowledge of GMP, HACCP/HARPC Food Safety principals, RCA/CAPA, risk assessment/FMEA, and validation.
• Knowledge of relevant standards such as FSSC 22000 and ISO 9001
• Knowledge in QC laboratory methodologies including experience working with HPLC, Gas Chromatography, and Mass Spectrometry.
• Experience in laboratory testing method development and validation.
• Strong written, verbal, and organizational skills.
• Proactive and collaborative problem-solving mentality
• Demonstrated leadership skills including ability to inspire, coach, and manage performance of direct reports.
• Ability to effect change through indirect leadership.
• Drives continuous improvement.

Compensation Data

The pay range for this position is $63,000 - $116,900 in Annual Salary. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. In addition, this position is also eligible to earn a performance-based incentive compensation. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on May 23rd, 2026.

We may use artificial intelligence tools to support the review and assessment of applications and assist with scheduling interviews. We do not use AI to make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at Know Your Rights Workplace Discrimination is Illegal (dol.gov).