Quality Control Supervisor

• Lead and support daily quality operations, including incoming inspection, in-process inspection, final inspection, non-conformance management, and quality verification activities to ensure product quality standards are achieved.  

• Provide day-to-day leadership, direction, coaching, and performance feedback to quality team members to maintain accountability, consistency, engagement, and performance.  

• Monitor quality workflows throughout the shift, proactively identifying and resolving quality concerns to minimize production disruptions and ensure timely issue resolution.  

• Coordinate inspection priorities and labor allocation within the quality department based on production schedules, customer demands, and operational priorities.  

• Ensure timely inspection, validation, and disposition of incoming materials, work-in-process components, and finished goods to support production and shipment requirements.  

• Partner cross-functionally with Production, Engineering, Warehouse, Planning, and Purchasing teams to improve product quality, manufacturing processes, communication, and operational performance.  

• Support employee development through training, coaching, and performance management while reinforcing quality standards, company expectations, and continuous improvement principles.  

• Maintain accurate quality documentation, inspection records, non-conformance reports, corrective actions, and departmental metrics to support reporting, accountability, and compliance requirements.  

• Assist with root cause analysis, corrective and preventive actions (CAPA), and continuous improvement initiatives to reduce defects and improve overall product quality.  

• Support and promote Lean Manufacturing, quality system compliance, workplace organization, and operational excellence initiatives throughout manufacturing operations.  

• Ensure compliance with company policies, safety standards, quality procedures, and behavioral expectations.  

• Perform additional duties and responsibilities as assigned.  

Qualifications

Knowledge, Skills, and Abilities 

• Minimum of 3–5 years of quality, manufacturing, or production experience, including leadership or supervisory responsibilities.  

• Strong leadership, communication, coaching, and interpersonal skills with the ability to effectively lead teams in a fast-paced manufacturing environment.  

• Proven ability to prioritize work, manage multiple tasks, and adapt to changing production and quality demands.  

• Strong problem-solving, analytical, decision-making, and organizational skills.  

• Working knowledge of quality inspection processes, manufacturing quality systems, defect identification, root cause analysis, and corrective action procedures.  

• Experience interpreting engineering drawings, product specifications, work instructions, and quality standards preferred.  

• Experience working with ERP/MRP systems, quality management systems, and production reporting tools.  

• Proficient in Microsoft Office Suite and data entry/reporting systems.  

• Ability to analyze quality data and utilize metrics to drive process and performance improvements.  

• Strong collaboration skills with the ability to work effectively across departments and organizational levels.   

Education and Experience Requirements 

·         High School Diploma or equivalent required.  

·         Associate degree in Quality, Manufacturing, Engineering, Operations, or related field preferred.  

·         Lean Manufacturing, Six Sigma, or continuous improvement experience preferred.  

·         Quality certification (ASQ or equivalent) preferred.