Quality Control Supervisor

Description

• 2nd Shift 3:00pm - 11:30pm | Monday - Friday
• 3rd Shift 11:00pm - 7:30am | Monday - Friday 

• Has direct supervisory experience managing frontline quality, manufacturing, or lab personnel
• Has experience in regulated manufacturing (strong preference: dietary supplements, pharma, biotech, medical device, or food)
• Can confidently lead a team on off-shift/weekend operations with minimal oversight
• Is comfortable making real-time quality decisions involving: 
  • product holds/releases
  • deviations
  • nonconforming material
  • escalation of production quality issues

RESPONSIBILITIES

• Train, mentor, and support Quality Control Inspection personnel to ensure they are confident, capable, and successful in their roles.
• Ensure team members are properly trained on quality procedures, cGMP requirements, safety practices, and chemical hazard awareness before taking on new responsibilities.
• Provide regular coaching, feedback, and performance evaluations to help employees grow and develop their careers.
• Build a strong, high-performing team by attracting, developing, and retaining top talent.

• Oversee inspection activities for incoming materials, in-process production, and finished products to ensure quality standards are consistently met.
• Verify that sampling plans, inspection procedures, and defect classifications are applied correctly and consistently.
• Review and support the handling of nonconforming materials, deviations, and rework activities according to established procedures.
• Maintain compliance with cGMP, FDA, OSHA, and other applicable regulatory requirements.

• Partner closely with Production and other departments to ensure timely quality inspections and efficient product flow.
• Maintain awareness of contamination prevention practices and ensure proper precautions are followed during sampling and inspection activities.
• Support quality inspection activities on the production floor and understand the manufacturing process from raw material receipt through finished product release.
• Ensure inspection, measuring, and testing equipment is properly calibrated, maintained, and suitable for use.

• Lead investigations into quality issues, identify root causes, and implement corrective and preventive actions (CAPAs).
• Identify opportunities to improve processes, systems, and team performance through collaboration across departments.
• Make informed decisions within established guidelines and take action when product quality or compliance is at risk, including stopping a process when necessary.
• Promote a culture of accountability, quality, and continuous improvement.

• Maintain a strong understanding of Standard Operating Procedures (SOPs), cGMPs, company policies, and regulatory expectations.
• Serve as a subject matter resource for quality processes and help train others on best practices.
• Demonstrate strong attention to detail, ensuring documentation is accurate, complete, and audit-ready.
• Consistently model safe work practices and adherence to company standards.

WHAT YOU NEED

• 2–5+ years in regulated manufacturing
  • Strong preference: dietary supplements or pharmaceuticals
• 1–3+ years of people leadership / supervisor experience
• Experience in:
• GMP / cGMP environments
• Inspections / Quality checks
• Investigations / Deviations / CAPA
• Comfortable working weekend overnight shift (3rd shift)
• Strong communication and ability to hold team accountable

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities