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Quality Control Supervisor

ABM Industries

Tarrytown, NY

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JOB DETAILS
SALARY
SKILLS
Auditing, Coaching, Communication Skills, Computerized Maintenance Management System (CMMS), Continuous Improvement, Custodial Services, Customer Relations, Detail Oriented, Documentation, Driver's License, Environmental Monitoring, Facilities Management, Follow Through, High School Diploma, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, OSHA, Organizational Skills, Performance Analysis, Performance Reviews, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Regulations, Safety Compliance, Safety Standards, Safety/Work Safety, Service Delivery, Standard Operating Procedures (SOP)
LOCATION
Tarrytown, NY
POSTED
3 days ago

Overview

The Quality Control Supervisor is responsible for ensuring consistent service quality, compliance, and performance across facilities services. This role partners closely with operations leadership and frontline teams to establish quality standards, conduct regular inspections and audits, address deficiencies, and drive continuous improvement across custodial and facility operations.

The Quality Control Supervisor plays a critical role in maintaining safe, clean, and compliant environments by monitoring service delivery, standard operating procedures, training effectiveness, and regulatory adherence across multiple locations. 

Pay: $66,500.00 
The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For more information, visit:  ABM Team Member Benefits | Staff & Management

Responsibilities

  • Role to ensure all Janitorial services are delivered consistently and in accordance with client and company standards. 
  • The quality control supervisor is to conduct inspections, coach frontline employees, support staffing, and serve as a liaison between operations teams and client representatives. 
  • Position requires strong attention to detail, management skills, responsiveness, and ability to maintain high service standards in customer-facing financial environments. This position also requires a strong ability to identify deficiencies and work closely with site staff as well as management to problem solve for each site. 
  • Assist with ensuring supplies, equipment, and consumables are properly stocked and utilized efficiently. 

Qualifications

  • High school diploma or equivalent required; Associate’s degree preferred. 
  • 3–5 years of experience in quality assurance, facilities operations, custodial services, or building services management. 
  • Demonstrated experience conducting inspections, audits, and performance evaluations in a multi‑site environment. 
  • Strong working knowledge of custodial processes, chemicals, equipment, and safety standards. 
  • Familiarity with OSHA regulations, safety programs, and compliance documentation. 
  • Excellent organizational, communication, and follow‑up skills. 
  • Ability to work independently, manage priorities, and travel between mutliple locations. 
  • Proficiency with Microsoft Office (Word, Excel, Outlook). 
  • Experience using CMMS or inspection tracking systems preferred. 
  • Valid driver’s license required. 

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/

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