Quality Control Technician I

About GlobalMed

We’re not just building software—we’re changing how the world experiences healthcare. GlobalMed is a pioneer in virtual care, delivering innovative telehealth solutions to people everywhere—from bustling cities to the most remote communities.

Our team is a mix of engineers, designers, clinicians, and big thinkers who are passionate about making care more accessible. We move fast, think big, and yes, we wear Hawaiian shirts on Fridays.

At GlobalMed, your work helps drive real impact. If you’re curious, mission-driven, and love solving meaningful problems and building for global scale, you’ll fit right in.

 Job Summary

The Quality Control Technician I performs physical, visual, functional evaluations of incoming materials, in-process sub-assemblies, and finished goods in a highly regulated (FDA/ISO) medical device environment. This involves generating inspection data, recording inspection results, maintaining accurate logs, and drafting detailed reports to ensure products and processes meet industry regulations and company guidelines. This role also engages in the nonconformance process to document, segregate, and disposition any nonconforming materials when inspection requirements are not met, performs customer complaint investigations, contributes to various projects as assigned, and collaborates with other operations personnel to ensure any problems observed are addressed with effective problem solving to minimize future recurrence. This role requires strong attention to detail, proficiency in reading technical drawings, and experience with inspection tools

Duties & Responsibilities:

• Performs QC inspections using industry-appropriate tools and methods.
• Interprets engineering drawings into specifications to establish criteria for inspection.
• Documents results by completing inspection reports before final review/approval.
• Maintains calibrated equipment & helps coordinate the overall calibration program.
• Performs other project related duties as assigned.

Qualifications:

Associate degree (AA) or equivalent or 1 to 2 years related experience and/or training, or equivalent combination of education and experience.

Skills & Competencies:

• Experience working in a Quality Management System (QMS) environment in medical device or other regulated industry (FDA 21 CFR 820, ISO 13485, ISO 9001, or AS9100D).
• Familiarity with basic electrical concepts, electronic devices and basic electrical safety.
• Basic aptitude for technical writing or ability to learn how to draft structured reports.
• Familiar with Good Documentation Practices (GDP) concepts and / or ALCOA+ (Attributable, Legible, Contemporaneous, Original, Accurate) principles.
• Proficient with use and maintenance of mechanical, calibrated inspection tooling.
• Familiar with Geometric Dimensioning & Tolerancing (GD&T) in order to read engineering drawings and interpret dimensional & tolerance requirements.
• Sufficient knowledge of 5S to maintain standardized workflows & workspace.
• Sufficient knowledge of Six Sigma to contribute to process improvement projects.
• Proficient with Microsoft Suite (Word, Excel, PowerPoint, SharePoint) and NetSuite.
• Able to learn quickly, follow instructions, and complete tasks with minimum supervision.
• Treats colleagues with respect and consideration, regardless of the situation.
• Applies feedback to improve the quality of product and workflows.
• Balances and coordinates team projects and individual responsibilities.
• Able to deal with change, delays, or unexpected events.

Physical Demands & Work Environment:

• Ability to work at least 40 hours per week.
• Ability to utilize keyboard, mouse, and computer for up to 7 hours per day.
• Ability to utilize telephone for approximately 10 minutes per day.
• Ability to lift and/or move at least 50 pounds.
• Frequently remain in a stationary position throughout day.
• Frequently move about inside and outside the premises.

GlobalMed is an Equal Employment Opportunity Employer.