Quality Data Analyst

V2Soft

Auburn Hills, MI

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JOB DETAILS

SKILLS

Analysis Skills, Artificial Intelligence (AI), Business Analysis, Business Intelligence, Business Solutions, Capability Maturity Model Integration (CMMI), Cloud Computing, Community Support, Cross-Functional, Data Analysis, Data Science, Data Sets, Documentation, Documentation Standards, Fortune 500 Customers, IBM TSO/ISPF, ISO (International Organization for Standardization), Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Multitasking, Nonprofit, Performance Analysis, Power BI, Problem Solving Skills, Repair Orders, Reporting Dashboards, SQL (Structured Query Language), Snowflake Schema, Software Engineering, Statistical Analysis System (SAS), Statistics, Technical Leadership, Technical Operations, Technical Recruiting, Technical Support, Testing

LOCATION

Auburn Hills, MI

POSTED

1 day ago

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com to know more .

Description:

Support Technical Service Operations (TSO) by delivering data-driven insights, scalable reporting solutions, and structured documentation of internal processes across warranty and aftersales programs. This role is responsible for building and maintaining Power BI reporting, executing complex queries in Snowflake and SAS, and supporting ad hoc analytics requests for internal stakeholders and external partners, while also developing and maintaining clear, standardized documentation of TSO data processes, reporting logic, and workflows to ensure consistency, transparency, and repeatability.

Support Technical Service Operations (TSO) by delivering data-driven insights, scalable reporting solutions, and standardized documentation across warranty and aftersales programs. Responsible for Power BI reporting, Snowflake/SAS analytics, and ad hoc data support for internal and external stakeholders.

Key Responsibilities:

Develop and maintain Power BI dashboards and reporting solutions
Execute complex queries using Snowflake and SAS
Perform data analysis on warranty, repair order, and dealer performance data
Support ad hoc analytics requests from internal stakeholders and external partners
Create and maintain documentation for data processes, reporting logic, and workflows
Translate analytical findings into clear business insights

Basic Qualifications:

Bachelor's degree in Statistics, Data Science, Business Analytics or related field
3+ years of experience in data analytics or business intelligence
Strong SQL experience (Snowflake preferred)
Experience with SAS
Experience with Power BI or similar reporting tools
Proficiency in Microsoft Office (Excel, PowerPoint)
Strong analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

Automotive, warranty, or aftersales experience
Experience working with large datasets and performance reporting
Familiarity with warranty claims systems or repair order data
Experience working with cross-functional teams

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.

About the Company

V2Soft

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