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Quality Director

LifePoint Health

Billings, MT

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JOB DETAILS
SKILLS
Acute Care, Basic Life Support (BLS), Behavioral Health, CPR Certification, Clinical Competency, Communication Skills, Data Analysis, Data Collection, Diversity, Employee Assistance Plan, Failure Mode and Effects Analysis (FMEA), Healthcare, Healthcare Providers, Healthcare Quality, Hospital, Infection Control, Integrated Circuits (ICs), Leadership, Maintain Compliance, Outpatient Care, Patient Safety, People Management, Performance Analysis, Performance Management, Pharmacovigilance, Process Improvement, Registered Nurse (RN), Regulations, Regulatory Compliance, Reporting Dashboards, Risk Management, Set Goals, Staff Training, State Laws and Regulations, Training/Teaching, Trend Analysis, Tuition Reimbursement
LOCATION
Billings, MT
POSTED
Today
Job Description

The Rehab Hospital of Montana

Position: Quality Director

Job Type: Full-Time

Position Summary:

Leads and oversees a comprehensive, efficient, and integrated hospital-wide Continuous Quality and Performance Improvement (CQPI) program. Uses data collection, analysis, and trending to assess performance; focuses on process and systems improvement; directs risk management and patient safety activities; investigates adverse outcomes; coordinates regulatory/accreditation readiness; and educates staff on CQPI and related quality programs.

Responsibilities and Duties
  • Provide leadership and oversight of the organization-wide CQPI program.
  • Measure and assess performance by collecting, analyzing, and trending data to identify opportunities for improvement.
  • Focus on improving processes and systems to drive clinical quality, safety, and operational performance.
  • Direct, facilitate, and report on all aspects of risk management and patient safety.
  • Investigate factors contributing to adverse outcomes and drive process/system changes.
  • Direct the hospital-wide CQPI operations, including record reviews for quality indicators and reporting findings to leadership, Medical Executive Committee, Board of Managers, and other committees.
  • Annually review hospital-wide plans for Infection Control (IC) and CQPI; establish goals and objectives for the coming year.
  • Serve as liaison to local health officials; coordinate inspections and accreditation reviews with state and other regulatory agencies.
  • Develops and delivers hospital-wide CQPI education and training.
  • Prepares quality/patient safety reports and dashboards for leaders and committees.
  • Partners with clinical and non-clinical departments to sustain improvements and ensure compliance with applicable standards.
  • Perform other duties as assigned.
Qualifications:
  • Licensure: Registered Nurse with current state licensure highly preferred; clinical license required.
  • Education: BSN or BS/BA required.
  • Experience: Minimum two (2) years in an acute hospital or rehabilitation setting required; prior supervisory experience preferred.
  • Certifications: Basic Life Support (BLS/CPR) required; certification preferred by APIC (American Practitioners of Infection Control) and NAHCQ (National Association of Health Care Quality).
  • Skills: Data analysis and reporting; CQPI methodologies (e.g., RCA, FMEA, PDSA); risk management and patient safety facilitation; regulatory/accreditation readiness; effective teaching, communication, and collaboration.

Why Choose Us:
• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

EEOC Statement:
Rehab Hospital of Montana is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local laws.

Employer Description

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Organization Description

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

About the Company

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LifePoint Health

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