$93,000–$116,000 Per Year
8D, Cafeteria, Communication Skills, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop Methodologies, Employee Assistance Plan, Engineering, External Audit, Fitness, Flexible Spending Accounts, Identify Issues, Manufacturing, OEM (Original Equipment Manufacturer), Pharmacy, Prescription Drugs, Process Failure Mode and Effects Analysis (PFMEA), Process Improvement, Product Testing, Programming Methodologies, Quality Assurance, Quality Control, Quality Engineering, Quality Metrics, Reporting Skills, Root Cause Analysis, Six Sigma Certification, Test Plan/Schedule
Roles and Responsibilities:
- In conjunction with more senior engineers, plans, develops and implements techniques and programs to ensure that quality levels are maintained in accordance with the organization's quality standards.
- Collaborates to establish specifications, controls and quality metrics, including participation in reviewing and/or creating PFMEA and Control Plans. Monitor, identify, fill-gaps as well as develop various controls to improve process and product quality.
- Monitor various data sources to identify, contain and lead resolution to process and product quality issues.
- Administer Material Alerts to track identified field and zero-mile issues.
- Coordinate activities to implement countermeasures and track effectiveness.
- Coordinates product testing and teardown with quality testing technicians and develop resulting summary reports to management, customers and/or other stakeholders.
- Research, plan, develop and implement continuous improvement (Kaizen) programs.
- Visits the customer to resolve quality concerns and sort questionable product to ensure quality standards are met.
- Investigates the root cause of quality defects at the customer and those that arise out of zero-mile or warranty claims.
- Initiates and updates quality documents including control verification, inspection standards, etc.
- Maintains and updates corrective action log and problem history.
- Verifies and monitors corrective and preventive action effectiveness.
- Ensures all work areas meet 5S standards.
- Follows all procedures and work instructions and make recommendations to improve the process. Notifies Leader immediately upon detecting any non-conformances.
Skills and Abilities:
- Develop effective communication and relationships with customers to ensure satisfaction with DENSO Quality.
- Effectively communicate with management, peers, customers, and other stakeholders on technical issues.
- Prepare reports and present to management.
- Lead intercompany activities to monitor and report on supplier quality metrics.
- Completes Corrective Action Reports (CAR's) using appropriate quality methods. Ex: 5 Whys, 8D's or CRR.
- Support various customers to resolve zero-mile and warranty issues.
- Perform internal and/or external process audits to quickly identify issues and develop countermeasures with various stakeholders.
Required Qualifications:
- Bachelor's degree in engineering
- 0-3 years of related experience
Preferred Qualifications:
- Manufacturing experience
- 6 Sigma Certification
- OEM Quality Engineering Experience
Benefits Summary:
Medical, Dental, Vision, Prescription Drug plans
401K with 4% Company Match
Vacation/PTO and 13 Paid Holidays
Bonus Program
FSA/HSA and Dependent Care Programs
Company provided Life, Disability, ADD and Business Travel Insurance
Various No Cost Wellness & Chronic Condition Management Programs
Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
Tuition Reimbursement
Career Development and Ongoing Training
Employee Assistance Program
Employee Spotlight and Recognition Program
Volunteer Opportunities
Onsite Fitness Center (vary by location)
Cafeteria and food markets (vary by location)
Onsite Health Clinic and Pharmacy (vary by location)
Candidates residing 50+ miles from the work location are eligible for relocation assistance.
Annual Salary: $93,000 - $116,000