[About Our Client]
Provider of innovative, fit-for-purpose, sustainable solutions for urban mobility as system integrators, we provide added-value services by sourcing the best-available technologies from multiple markets and business sectors, and then adapting and integrating them to offer optimal-solutions tailored to client’s requirements.
[Job Summary]
Manager) to support our growing team in Los Angeles. This role plays a key part in managing quality assurance processes, supply chain operations, and subcontractor coordination, while working closely with the technical and engineering teams to address client needs. The ideal candidate is bilingual in Korean and English and is comfortable communicating with both internal teams and clients.
[Job Description]
Key Responsibilities
- Manage subcontractors and vendors to ensure timely delivery and adherence to quality standards
- Oversee supply chain operations and quality assurance processes
- Act as the primary contact for client-reported issues; assess situations and coordinate appropriate solutions
- Maintain clear and proactive communication with both clients and internal teams
- Monitor operational performance and initiate improvements when necessary
- Collaborate with software engineers and technical teams to meet client-specific requirements
- Support project management tasks related to customer engagement and service delivery
Requirements
[Qualifications]
Preferred Qualifications
- Experience in quality assurance, supply chain, or subcontractor management
- Background in hardware/ mechanical engineering or development
- Project management experience, especially in client-facing or cross-functional roles
- Strong communication, problem-solving, and organizational skills
- Ability to work independently and adapt to dynamic environments
- Korean English Bilingual
What You’ll Bring to the Team
- A customer-first mindset and the ability to translate user needs into product features and roadmaps.
- Leadership that fosters autonomy, accountability and continuous improvement in your team.
- Adaptability to work in a dynamic, multi-cultural environment and to lead change.
- Strong sense of ownership: you deliver results, you iterate, you improve.
Benefits
Comprehensive health insurance, 401K, PTO, sick days, paid holidays