As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!Job SummaryResponsible for leading quality assurance and Environmental Health & Safety (EHS) programs. Ensures compliance with quality standards, OSHA/EPA regulations, and internal policies. Drives continuous improvement in product quality, workplace safety, and environmental performance.Essential Duties/ResponsibilitiesLead challenge reviews of travelers with the plant, ETS, and CRS to peer‑check the quality plans before work begins.Create/develop quality documentation including the following:Create/edit data sheets by integrating information from drawings and manualsGenerate maintenance instructionsPerform NCR's/RCA's – Lead the effort to author, drive the teams and document the results to ensure quality issues are addressed with actions to prevent recurrence.to address quality issuesLead customer feedback surveys – Oversee the effort to coordinate the requests sent to the customers, maximize the percentage of responses, and compile the resultsLead ISO Audit – Schedule, coordinate, and work with auditors and shop personnel to ensure the CRS remains compliant.Ensure compliance of measuring and testing equipment – Oversee process to maintain calibration of the measuring and test equipmentLead the weekly traveler inspection process – Assign responsibilities, perform inspections, compile the results, and report out on the auditing of travelersReview the travelers after completion to ensure that all quality steps have been followed.Monitor quality performance, gathering relevant data, collate and analyze for statistical reporting as required.Develop and maintain detailed quality reporting structures including preparing written reports, slide presentations, and discussing results with management for organizational transparency and continuous improvement of KPIs and quality improvement metrics.Identify gaps in the quality process. Develop new and improve existing processes by implementing standardized best‑practice procedures.Formulate goals, objectives, policies and systems enhancing QA/QC to improve performance for related activities at CRS.Identify projects that would help the culture grow with a quality mindsetDevelop relationships with suppliers subcontracting to CRS. Visit supplier shops, perform quality reviews and drive RCA for quality related events for work sub‑contracted out and performed at these repair shops.Identify and deliver relevant quality‑related training needs to enhance performance.Monitor overall quality performance, identify improvement opportunities for lesson's learned communications, training opportunities and year‑over‑year continuous improvement.Ensure quality action plans and procedures are properly understood, carried out and evaluated.Provide leadership to staff to ensure the proper completion of quality checks, signoffs, check lists and processes.Participate in external quality reviews at plants for planned outages.Be the point to contact (POC) and interface with the customer (plants) on all quality issues.Improve process quality using Lean Six Sigma ToolsOversee the following metrics: Defect rate reduction and first‑pass yield improvement, Cost of Poor Quality (COPQ), TRIR and incident reduction metrics, Audit findings closure rate.Key Responsibilities – EHSOversee EHS program and ensure OSHA/EPA compliance.Lead safety audits, inspections, and incident investigations.Track safety metrics (TRIR, near misses, recordables).Oversee hazardous materials and environmental compliance.Safety Culture & EngagementLead behavior‑based safety (BBS) programs.Conduct safety meetings, training, and toolbox talks.Drive employee engagement in safety reporting and prevention.Working ConditionsNormal office and maintenance shop environment.Some overtime required as special projects arise.Travel to plants, contractors/vendors, and corporate offices will be required.Minimum Requirements5 plus years' of experience in Quality Assurance for customer product manufacturer.5 plus years' of experience in Quality Management and Quality Audit systems.A strong record of success in utilizing Quality Systems in manufacturing, engineering, supplier or distributor environments.Requires valid state driver's license.Preferred QualificationsBachelor's degree in an applied science or engineering field is preferred.Lean Six Sigma Black Belt, Green Belt similar quality focused program strongly preferred.ASQ Certified Quality Engineer (CQE)Excellent verbal and written communication skills.Experience with SAP or ERP systemsOSHA 30Certified Safety Professional (CSP)Additional Knowledge, Skills and AbilitiesAbility to manage complex projects to closure, attention to detail and creative problem‑solving skills.Demonstrated ability to effectively perform in a matrix organizational environment.Demonstrated ability to influence and deliver positive outcomes in organizations beyond their direct control.Demonstrated computer literacy including internet, Excel, Work, SAP, etc.Exhibits a passion for NRG's Power Values, Initiatives and Corporate Direction. Demonstrates alignment with core values in a learning organization.Exhibits socially responsible practices.Demonstrates accountability for own decisions and takes responsibility for outcomes.Demonstrates track record of personal growth and professional development.Physical RequirementsCombination of shop floor and office responsibilities.High interaction with operations, leadership and contractors.Occasionally requires lifting as appropriate to perform duties and responsibilities.Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect or collect data on plant equipment.Ability to climb multiple flights of stairs to service or inspect turbine deck and work being performed.Requires wearing personal protective safety equipment (respirators, safety glasses, hard hat, appropriate footwear, ear plugs, etc.).May be required to work around rotating and energized equipment, hazardous materials and chemicals.NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.EEO is the Law Poster (The poster can be found at description on file with Talent.#J-18808-Ljbffr