Job Description
Amazon Manufacturing Services is an internal Amazon service specializing in the production of high-quality components through additive manufacturing (3D printing), CNC machining, welding, sheet metal fabrication, powder coating, and assembly. We serve design engineers, product developers, operations engineers, and retail product concept testing teams across Amazon.
About the Role
AMS seeks a Quality Engineer to own quality systems and processes across our world-class manufacturing facility. You will ensure product quality meets customer specifications while maintaining ISO 9001 certification and driving continuous improvement initiatives. This role requires strong technical metrology expertise, analytical skills, and the ability to work cross-functionally with manufacturing teams and external suppliers.
Key job responsibilities
Quality Systems and Compliance
- Maintain and improve ISO 9001 quality management system certification
- Develop and document quality procedures, work instructions, and inspection criteria
- Conduct internal audits and support external certification audits
- Drive corrective and preventive action (CAPA) processes
- Ensure compliance with customer specifications and industry standards
Metrology and Inspection
- Program and operate CMM (Coordinate Measuring Machine) and other metrology equipment
- Set inspection criteria and sampling plans for incoming materials, in-process, and final products
- Perform first article inspections and generate detailed inspection reports
- Conduct capability analysis (Cp, Cpk) to validate process performance
- Execute Gage R&R studies to ensure measurement system accuracy and repeatability
Supplier Quality Management
- Conduct supplier audits to assess quality systems and manufacturing capabilities
- Own supplier quality performance and drive improvement initiatives
- Review and approve supplier first article inspection reports
- Manage non-conformance issues with suppliers and implement corrective actions
- Qualify new suppliers and materials
Cross-Functional Collaboration
- Partner with manufacturing managers to resolve quality issues and implement process improvements
- Work with production teams on root cause analysis and problem-solving
- Support Customer Success team with quality documentation and customer inquiries
- Collaborate with engineering teams on design for manufacturability and quality requirements
- Train production staff on quality standards, inspection techniques, and documentation
Continuous Improvement
- Lead Six Sigma projects to reduce defects and improve process capability
- Analyze quality data to identify trends and improvement opportunities
- Implement statistical process control (SPC) methods
- Drive cost of quality reduction initiatives
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
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