Job Description Job Description Job DescriptionSummary/ObjectiveThis position is responsible for assisting the Quality Manager/Engineering with new launch APQP process, direct customer contact/relations and adherence to specified quality management system. They will assist other quality department functions as needed. This role will assist manufacturing in providing the highest quality, least cost products for our customers by leading teams to solve complex part problems. Responsible lead with customer issues from initial corrective actions to closure.About the RoleEssential functions in the role include:Champion investigations for customer concerns by determining best problem solving techniques to develop and implement corrective/preventive actionFollow up and monitor corrective actions to keep on schedule to meet customer timelinesValidate the effectiveness of the corrective/preventative actionsAnalyze data to develop actions for continuous improvement and proactive activitiesReview training needs for problem solving and train team members as needed.Participate as a team member for new job feasibility, contract review, review and approval of new or revised PFMEA and Control PlansImplement and monitor early containment for new launch productsSupport manufacturing by troubleshooting and resolving production problems as a team leader to minimize machine downtimeConduct proactive customer visits to various facilitiesParticipate as team leader for internal and third party auditsAssist other quality team members as neededPerform evaluation of product and product quality data to ensure product complianceReview monthly data to ensure QMS KPI's are being metReview and implement Customer Specific Requirements (CSR's) as neededLeadership and Management CompetenciesAble to work effectively on their own (self-starter)Able to parse data to identify weaknesses and generate projects to provide a solutionAble to create, and /or communicate corrective action reports, budgets, capital projects, and new processesKey QualificationsBachelor of Science Degree and 2+ years of relevant work experience or 5+ years of equivalent work experience preferredStrong communication skillsStrong Microsoft office skillsStrong data analysis skillsTechnical QualificationsIATF experience (Auditor/Lead auditor experience preferred)Working knowledge of GD&T, SPC, APQPExperience in inspection layout, supervising small groups, gage use and calibrationLean Six Sigma Greenbelt or Blackbelt preferredQuality Planning knowledge including Control Plan, PFMEA, Flow Diagram and Measurement DevicesPhysical demands:Ability to work extended hours as neededTravel required: Affirmative Action/EEO Statement: Veritas is an equal opportunity employer committed to a culturally diverse workforce.Environmental: It is the expectation of every Veritas employee to understand and competently perform to their role in the environmental management system as outlined in S:SafetyISO 14001EMS written program5.3 Organizational roles responsibilities and authorities.docx.Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.