Quality Engineer - Mail & Calendar Infrastructure, Enterprise Technology Services

Apple Inc

Austin, TX

JOB DETAILS
SKILLS
Apple, Apple iCloud, Application Programming Interface (API), Behavior Driven Development (BDD), Black Box Testing, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Data Migration, Data Quality, Distributed Computing, Ecosystems, Email Management/Administration, Email Servers, High Availability, Home Automation, IMAP (Internet Message Access Protocol), Java, Java Testing, Mac Operating System, Mail Services, Metadata, Open Source, Python Programming/Scripting Language, Quality Assurance Methodology, Quality Engineering, Quality Management, Quality Metrics, RFC, Regulatory Compliance, Root Cause Analysis, SMTP (Simple Mail Transfer Protocol), Server Programming/Applications, Service-Oriented Architecture (fka Distributed Object Architecture), Software Engineering, Software Testing, System Test, Team Player, Test Automation, Test Data, Test Plan/Schedule, Test Scenario, Test Suite, Test Tools, Testing, Use Cases, Writing Skills, iOS
LOCATION
Austin, TX
POSTED
30+ days ago

Imagine contributing to critical infrastructure projects that power communication and scheduling for every Apple employee. As a Quality Engineer on the Mail & Calendar Services team, you'll ensure the reliability and correctness of two interconnected systems: Apple Corporate Mail and Corporate Calendar Server implementations. This role offers the opportunity to apply deep testing expertise across email and calendar server standards and use cases, as well as testing of custom features by building sophisticated automation frameworks that set high standards for validation of data integrity and correct behavior. You'll work at the intersection of quality engineering, standards compliance, and distributed system testing, contributing work that directly enables Apple's internal collaboration platforms to scale and evolve. Join us in doing work that matters.

As a Quality Engineer supporting Mail & Calendar Services, you will ensure the reliability and correctness of two critical infrastructure systems: Apple Corporate Mail and Corporate Calendar Server implementations. You'll design validation strategies, build sophisticated testing tools, and provide the final sign-off that gives confidence to deploy changes affecting thousands of corporate users.

Design and implement comprehensive test scenarios for mail features and enhancements, including migration workflows and CI/CD integration

Build and maintain Python-based testing tools for test data generation, migration validation, mailbox inspection, and automated cleanup operations

Develop black-box validation approaches that verify migration correctness through IMAP protocol verification without relying on internal implementation details

Validate CalDAV protocol operations (PROPFIND, REPORT, PUT, DELETE, MKCALENDAR) and iCalendar event handling across single, recurring, and all-day event types

Test complex calendar scenarios including recurrence rules (RRULE), timezone handling with DST transitions, recurring event splits, and detached instances

Build and maintain Java/TestNG-based test suites with data-driven testing, BDD specifications (Gauge), and comprehensive API validation

Investigate and triage failures across both systems, working with development teams to reproduce issues, analyze root causes, and validate fixes

Collaborate with engineering teams, document test methodologies and findings, and maintain high code quality standards across all testing tools

Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience

5+ years of experience in quality engineering, test automation, or software testing roles

Demonstrated deep expertise in email systems (IMAP, SMTP, mail migration) OR calendar systems (CalDAV, iCalendar, scheduling infrastructure), with strong analytical skills to learn the complementary domain

Proficiency in Python OR Java with experience building test automation frameworks and working with APIs

Experience establishing data integrity verification procedures including message counts, content checksums, metadata preservation, and structural validation

Demonstrated ability to write and maintain automated test plans suitable for CI/CD integration across server development and deployment workflows

Experience in BOTH email and calendar domains (ideal but not required-we value depth in one with ability to learn the other)

Background in enterprise email administration, IMAP/SMTP server operations, or CalDAV server implementations

Proficiency in both Python and Java testing ecosystems (TestNG, Gauge, BDD frameworks)

Experience with large-scale data migration projects (>10,000 users or >1TB data) or high-availability calendar services

Deep knowledge of RFC specifications: RFC 5545 (iCalendar), RFC 4791 (CalDAV), RFC 5322 (email format), RFC 3501 (IMAP)

Experience with complex temporal logic (recurrence rules, timezone handling, DST transitions) or complex state machines (attendee workflows, event lifecycles)

Familiarity with Apple ecosystem technologies (iCloud, Mail.app, Calendar.app, iOS/macOS frameworks)

Experience testing distributed systems, service-oriented architectures, or protocol-level implementations

Track record of building reusable test tools and frameworks adopted by other teams

Contributions to open-source testing, email-related, or calendar-related projects

Experience with ical4j library or similar iCalendar manipulation frameworks

About the Company

A

Apple Inc

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs

Similar Job Searches