Quality Engineer

Take a pivotal role in our multidisciplinary technical team, focusing on enhancing product quality, minimizing warranty exposures, and driving the ethos of continuous improvement throughout various project stages and production processes. This dynamic role requires a blend of strategic quality planning and hands-on problem resolution, making it perfect for professionals who appreciate the balance of analytical engineering tasks with practical, field-based troubleshooting.

Collaborating closely with Project Management, Sales, Engineering, Testing, and Service teams, your mission will be to transform field-derived feedback into tangible design and operational improvements, significantly enhancing our standard product offerings.

**Key Responsibilities:**

- Supervise the complete warranty process, from claim assessments to root cause determinations and financial monitoring.
- Perform detailed analysis of warranty patterns to detect recurring issues.
- Spearhead both immediate and long-term solutions ensuring lasting impact.
- Conduct comprehensive failure analysis to uncover underlying causes.
- Utilize warranty and field data to lead risk assessments for contracts and projects.
- Identify potential failure risks attributed to design, materials, and usage.
- Develop tailored quality strategies and essential quality requirements for projects.
- Oversee initiatives aimed at warranty reduction and upgrade of product standards.
- Coordinate interdepartmental efforts with PMO, Engineering, Quality, and Sales teams.
- Facilitate structured problem-solving workshops.
- Manage completion and effectiveness validation of corrective actions.
- Act as a technical consultant for customers and service teams, providing on-site support as necessary.
- Design and implement tools for real-time tracking of warranty trends and project risks.
- Travel requirement: up to 40%.

**Role Objectives:**

- Continuously monitor and report on warranty patterns and potential risks.
- Leverage field data to back up strategic engineering and business decisions.
- Implement solutions to prevent recurrence of failures.
- Correlate warranty findings with design intentions and outcomes.
- Uphold a culture of accountability across all departments.

**Necessary Skills and Qualifications:**

- Bachelor’s degree in Mechanical or Industrial Engineering with 3–7 years’ field-related experience, or an equivalent educational/experience mix.
- Preferred: ASQ Certified Quality Engineer (CQE) or similar.
- In-depth knowledge of mechanical systems, welding, and fabrication processes.
- Proven experience in failure analysis and root cause methodologies.
- Proficiency in problem-solving tools and quality methodologies like 8D, A3, CAPA, PFMEA, DFMEA, and control/inspection plans.
- Strong leadership, collaboration, and communication capabilities.
- Mastery in Microsoft Office Suite, particularly Excel.
- Ability to interpret complex engineering drawings and geometrical dimensions & tolerancing (GD&T).
- Mechanical skills for component assembly/disassembly according to design schematics.
- Experience in PMO frameworks (CAPM or similar preferred).
- Familiarity with data/statistical analysis tools such as Minitab, SAS JMP, Excel macros, or Power BI.

**Note:** We do not offer employment sponsorship of any kind, including visa or C2C arrangements. All applicants must have authorization to work in the U.S. without sponsorship at present or in the future.