As a Quality Engineer, you’ll own customer complaints and corrective actions—leading investigations from intake through permanent resolution. You’ll be the person who defines the problem, brings the right people together, and ensures issues don’t happen again. This role partners with the Quality Manager and engineering department. serving the automotive and industrial application industries located in Roseville, MN. The starting salary for this permanent opportunity is between $65K-$90K.
What the role entails:
Own the full customer complaint and CAPA process from start to finish
Lead root cause investigations using structured problem?solving methods (5 Whys, Fishbone, etc.)
Coordinate containment actions and manage nonconforming product
Pull in cross?functional partners (Engineering, Quality, Manufacturing) to restore conformance
Write clear, professional customer responses and provide internal updates
Verify effectiveness of corrective actions
Maintain accurate documentation within the Quality Management System (ISO 9001)
Support audits (internal, customer, third?party) as needed
Identify trends and support continuous improvement efforts
What We’re Looking For:
2+ years of quality engineering or customer complaint/CAPA experience in manufacturing
Strong root cause analysis and problem?solving skills
Must be comfortable owning complaint investigations
Working knowledge of ISO 9001 or similar quality systems
High school diploma or GED (Associate degree preferred)
Nice to Have (Not Required):
Automotive, industrial, or medical manufacturing experience
Epicor or ERP system experience
Calibration exposure
Ability to interpret engineering drawings/specifications
For questions or details related to the Quality Engineering role, please call/text 952-818-3275 or email Lvoit@doherty.com.
Offering Medical, Dental, Vision, Life Insurance, STD/LTD, Accident & Critical Illness Insurance, Pet Insurance, Generous PTO, 401(k) with company match, and Profit Sharing.
Numbers & Facts
Location
Roseville, MN
Salary
$65,000–$90,000 Per Year
Skills
Calibrationunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Corrective and Preventative Action (CAPA) Systemsunmatched
Customer Responseunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
High School Diplomaunmatched
ISO 9001unmatched
Internal Auditunmatched
Manufacturingunmatched
Problem Solving Skillsunmatched
Product Managementunmatched
Quality Engineeringunmatched
Quality Managementunmatched
Root Cause Analysisunmatched
Track Customer Issuesunmatched
Trend Analysisunmatched
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