Quality Engineer

Quality Engineer

Quality Engineer has overall responsibility to ensure new products are launched with adequate controls in place. They will establish product quality controls, process controls, and automotive quality systems at appropriate levels of production.

After launch of new product, Quality Engineer becomes the primary point of contact with the customer for quality-related production issues, customer quality concerns, and corrective action management encountered at customer facilities.

The Quality Engineer executes quality activities related to addressing improvements to current products, facilitates engineering changes, facilitates Team Problem Solving, and communicates with the customer. They are also expected to provide support on production floor activities as we strive to improve the performance of products in relationship to product quality, process control, launch quality, and continuous improvement.

RESPONSIBILITIES:
• Generate, review, and update APQP Core documentation, including Control Plans, FMEA, Process Flow Charts, and Work Instructions
• Provide customer and on-site support for the launch of new products, including new program launches with GM, Stellantis, and other automotive OEM customers
• Support the management and use of customer-specific quality portals, including GM customer portals, Stellantis supplier portals, and related OEM quality systems
• Provide customer and on-site support for quality issue resolution, customer complaints, and production quality concerns
• Evaluate CMM data and statistical data for conformance to specifications and interface with tooling personnel regarding corrective and improvement actions
• Assist VP of Quality to monitor and improve COPQ, Cost of Poor Quality, factors such as scrap, sorting, rework, containment, and unnecessary inspection
• Support customer liaison activities with visits to customer locations and frequent communication with in-plant representation
• Complete and submit corrective action documentation, including 8D reports, in the customer preferred format and within required timelines
• Drive the execution and completion of corrective action via the Team Problem Solving process
• Monitor and suggest improvement to product and process quality through product audits and process audits on the shop floor
• Support PPAP submissions, launch readiness, customer scorecards, and quality documentation required for successful automotive production launches
• Support quality activities related to metal stampings, manufacturing processes, dimensional quality, and process capability, as applicable
• Partner with production, tooling, engineering, and quality teams to improve product quality, process capability, and manufacturing performance
• Assist in other Quality or Production related activities, as directed

QUALIFICATIONS:
• Automotive Quality Engineering experience is required
• Experience specific to launching new programs with GM and Stellantis is strongly preferred
• Experience managing or using GM customer portals, Stellantis supplier portals, and customer-specific quality systems is strongly preferred
• Experience with metal stampings is preferred
• Knowledgeable in Automotive Quality Management Systems, including IATF 16949:2016
• Internal auditing experience
• Technical math skills and basic statistics
• Knowledge and use of measurement tools, inspection methods, and dimensional evaluation
• Strong computer skills, including statistical software, MS Office, and Outlook
• Must be able to work independently and as part of a team
• Working knowledge of Geometric Dimensioning & Tolerancing, GD&T
• Working knowledge of Measurement Systems Analysis, MSA, and GR&R
• Working knowledge of Advanced Product Quality Planning, APQP
• Working knowledge of Statistical Process Control, SPC
• Working knowledge of Production Part Approval Process, PPAP
• Working knowledge of Lean Manufacturing and continuous improvement techniques
• Working knowledge of 8D problem solving, root cause analysis, and corrective action systems
• Working knowledge of CMM inspection, dimensional reporting, and statistical analysis

EDUCATION & EXPERIENCE:
5 years’ experience as a Tier 1 Automotive Quality Engineer
7 years’ experience in automotive manufacturing
High School Diploma or GED

LANGUAGE SKILLS:
Ability to write and communicate clearly and effectively in English
Proven customer communication skills and ability to manage customer-facing quality discussions

METRICS:

• PPAP submitted on time
• Quality issue fast response
• Customer scorecards - Contributor
• Corrective action closure and effectiveness
• COPQ reduction, including scrap, sorting, rework, and unnecessary inspection

OTHER REQUIREMENTS:
Must be willing and able to drive and work at all facilities and travel to customer locations. Must have passport and be willing and able to travel internationally. Must be able to support customer launch activities, quality reviews, and on-site issue resolution as needed.

Automotive Quality Engineering, Tier 1 Automotive Quality Engineer, automotive manufacturing, GM, Stellantis, GM customer portals, Stellantis supplier portals, new program launches, launch quality, product quality controls, process controls, automotive quality systems, quality-related production issues, customer quality concerns, corrective action management, engineering changes, Team Problem Solving, continuous improvement, APQP Core documentation, Control Plans, FMEA, Process Flow Charts, Work Instructions, quality issue resolution, customer complaints, CMM data, statistical data, COPQ, Cost of Poor Quality, 8D reports, product audits, process audits, PPAP submissions, metal stampings, root cause analysis, process capability, manufacturing performance, IATF 16949:2016, measurement tools, statistical software, MS Office, GD&T, MSA, GR&R, APQP, SPC, PPAP, Lean Manufacturing, customer communication skills