Quality Engineer

Job Title: Quality Engineer

Location: Onsite – West Point, GA
Pay: $44.00 – $51.84/hour
Type: W2 Contract (Ongoing)

Position Overview

We are seeking a Quality Engineer to serve as the critical link between the customer plant and the manufacturing facility. This role focuses on ensuring product quality, managing non-conformance issues, and maintaining strong communication across internal teams and external customers.

The ideal candidate is detail-oriented, technically capable, and comfortable working in a fast-paced manufacturing environment with both internal stakeholders and customers.

Key Responsibilities

• Act as the primary liaison between the customer plant and Delphi/manufacturing teams
• Perform first-level analysis of non-conforming materials and support issue resolution
• Verify suspect products and ensure proper use and maintenance of testing equipment
• Coordinate and manage 24-hour containment activities and additional containment actions as needed
• Expedite return of non-conforming materials back to the plant on the same day
• Enter and maintain quality data in the Incident Reporting System (IRS)
• Track and support customer return metrics (PPM rates) and quality performance
• Provide technical support and system/process guidance
• Develop and maintain strong customer relationships within the plant
• Prepare and deliver weekly status/trip reports
• Support special events, inspections, and quality-related initiatives

Required Qualifications

• Bachelor’s degree in Engineering or related field
• 6–10+ years of relevant quality/manufacturing experience
• Experience in automotive or manufacturing environments preferred
• Strong understanding of quality processes and non-conformance management
• Proficiency in Microsoft Excel, Word, and Email
• Strong organizational skills and attention to detail
• Excellent communication skills and ability to interface with customers

Preferred Skills

• Experience working with incident reporting systems (IRS) or similar tools
• Knowledge of quality metrics (PPM, defect tracking, containment processes)
• Familiarity with vendor/customer interface roles or resident engineer positions

What Makes This Role a Good Fit

• High-visibility role interacting directly with customer plant operations
• Opportunity to impact product quality, customer satisfaction, and business retention
• Hands-on involvement in quality analysis, containment, and continuous improvement