Quality Engineering Intern - Analytics

Internship Opportunity at BD's Durham, NC Location

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

This is a full-time internship at BD's Durham, NC location. Interns are expected to work 40 hours per week during the summer while not in school.

Responsibilities:

• Support post-market complaint data review by organizing, categorizing, and summarizing complaint records to enable trend identification.
• Assist with development and maintenance of dashboards and visualizations that track complaint trends, recurrence, and investigation status.
• Perform initial complaint trending to identify repeat or emerging issues and highlight potential signals for escalation to the Quality team.
• Compile factual investigation inputs (complaint narratives, timelines, service data) to support root cause investigations.
• Populate draft sections of investigation and root cause analysis documentation and track action items and due dates under supervision.

Required Qualifications:

• Must be currently enrolled in an accredited University/College Engineering program.
• Minimum cumulative GPA of 3.0 on a 4.0 scale.
• Must be able to commute to BD Durham, NC office.

Preferred Qualifications:

• Aspiring Junior or Senior in an accredited University/College Engineering program.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

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Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.