Quality Improvement Analyst

Job Number:

35139

Location:

Phoebe Putney Memorial Hospital

Street Address:

417 W 3rd Ave

City, State:

Albany, Georgia

Zip Code:

31701

Department:

PPHS QUALITY DATA ANALYTICS

Shift:

First Shift

Job Type:

Full time

Posted Date:

2026-10-01

Job Description Summary:

This role is primarily responsible for coordinating/management of hospital-wide performance improvement data. In this capacity, the analyst is responsible for calculating and reporting hospital-wide quality indicators as well as conducting specific studies. Main skill requirements are the Six Sigma Black Belt training/certification in data analysis, including statistical process control and previous management experience. The role requires knowledge of basic quality principles, skill in graphic presentation, ability to evaluate trends and experience in working with department heads, Physicians and regulatory agencies. This role also includes management/oversight of employees.

Description:

This role is primarily responsible for coordinating/management of hospital-wide performance improvement data. In this capacity, the analyst is responsible for calculating and reporting hospital-wide quality indicators as well as conducting specific studies. Main skill requirements are the Six Sigma Black Belt training/certification in data analysis, including statistical process control and previous management experience. The role requires knowledge of basic quality principles, skill in graphic presentation, ability to evaluate trends and experience in working with department heads, Physicians and regulatory agencies. This role also includes management/oversight of employees.

Qualifications
Master’s degree in healthcare administration or related field (Preferred)
Bachelor’s degree in healthcare administration or related field (Required)

Work Experience
1 or more years experience clinical/ hospital experience
1 or more years experience in medical records abstraction and coding

Licenses and Certifications
Lean Six Sigma Black Belt (Required)

Essential Functions
Analyzes and manages reporting of data
Completes quality reviews or reports at the direction of the director.
Identifies areas for further investigation and need for further 'drill down' of data.
Designs and maintains organization wide quality scorecard.
Prepares Quality Council reports including graphs, summary level data on all quality initiatives.
Maintains appropriate databases and reporting structures/media.
Effectively communicates with physicians, staff, peers using all mediums.
Manages improvement projects
Target an annual completion of projects, which meet project guidelines.
Coordinate final reports on each project.
Provide management with project status updates, feedback, and appropriate reporting on selected projects through the project tracking system and management/project reviews.
Actively lead teams and provide individual contribution in problem solving efforts on selected projects to improve quality, reduce cost and improve processes.
Identify and work to remove barriers that slow or prevent the successful attainment of process improvement goals.
Provide assistance and be a resource to functional departments in identifying, planning and implementing Six Sigma projects.
Work with finance and other members of the organization in assessing, tracking and reporting the benefit of a Six Sigma project.

Additional Duties
Adheres to the hospital and departmental attendance and punctuality guidelines.
Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current Knowledge in present areas of responsibility to include any specialty certification requirements (i.e., self-education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.