Quality Improvement Analyst

POSITION PURPOSE:

The Quality Improvement (QI) Analyst supports East Valley Community Health Center’s Continuous Quality Improvement (CQI) and Quality Assurance (QA) program by providing analytic, reporting, and data interpretation support for quality improvement initiatives. This role partners closely with QI leadership, QI Specialists, and care teams to build, analyze, and interpret data that informs improvement priorities, supports Patient-Centered Medical Home (PCMH) activities, and ensures compliance with HRSA and health plan quality requirements.

MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:

• Develop, maintain, and enhance dashboards, reports, and scorecards to support QI initiatives.
• Collects, audits, analyzes, and reports on clinical, operational, and patient experience data to identify trends, gaps, and opportunities for improvement.
• Support QI Specialists and care teams by providing timely, accurate data for PDSA cycles and improvement projects.
• Report data findings to appropriate staff. Translate complex data into clear, actionable insights for frontline teams and leadership.
• Support PCMH reporting and performance monitoring requirements.
• Assist with HRSA, UDS, and health plan quality reporting and validation.
• Conduct data validation, chart audits, and measure logic reviews to ensure data integrity.
• Support preparation of materials for Quality Committees, audits, and HRSA OSVs. Research and prepare clear and concise summary reports, narratives, and gap analyses on key topics
• Collaborate with IT, EHR, and operations teams to improve data workflows and reporting efficiency
• Sustainment of training on key QI iniatives/projects by timely communication/training.
• Other duties as assigned.

POSITION REQUIREMENTS AND QUALIFICATIONS:

• Bachelor of Science degree in Healthcare Administration, Business or related field OR high school diploma and minimum 5 years of experience in related field.  
• Must have excellent interpersonal skills and empathy towards populations served by EVCHC.
• Possess excellent communication skills, critical thinking skills, ability to handle stressful situations, capacity to function independently.
• Must have excellent process improvement skills and be able to understand clinic functions and department interactions.
• Knowledge of regulatory compliance.
• Ability to work with high level positions and relate well to people from diverse ethnic and cultural backgrounds.
• Ability to organize, analyze and synthesize complex data from various sources.
• Able to understand and interpret financial statements.
• Ability to evaluate process improvement projects and initiatives across the organization.
• Willingness to work flexible hours to meet the organization’s needs/demands.
• FQHC experience is a must. A minimum of 5 years of progressively responsible administration experience in the health care industry, preferably serving underserved populations.
• Thorough knowledge of the theory and practice of organizational management, preferably in a nonprofit environment.
• Must be able to communicate effectively, write/speak succinctly.

WORKING CONDITIONS/PHYSICAL/MENTAL ABILITIES AND PROCESS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions.

• Work requires long periods of sitting, reaching, speaking, hearing, seeing and ability to articulate clearly, use of hands to finger, reaching with hands and arms.
• Ability to work efficiently in a fast-paced office environment.
• Ability to work with personal computer for long periods of time.
• Travel to and from clinic or meeting sites within geographic service area.
• Manual and finger dexterity and eye-hand coordination for easy and skillful use of hands when working with and performing normal office duties and responsibilities.

*Disclaimer: This position description indicates in general terms the type and level of work performed and responsibilities held by the employee(s) occupying this position.  Duties described are not to be interpreted as an exhaustive list of all responsibilities. Employee(s) will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. 

DOE: $27.00 - $31.88 

East Valley offers a competitive salary, and excellent benefits including medical, dental, vision, and defined contribution retirement plan. You will also enjoy a work-life balance with paid time off and paid holidays throughout the year.Please apply to this position with your current resume.

Principals only.  Recruiters, please do not contact this job posting.

EOE is the Law.  It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings.  We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.