Quality Improvement and Performance Management Specialist

Careers

Skip to Main Content

Press Control+M to start dragging object

ptnbsid=GJ4phtVFsIlKkDAiPgzQ8Vn5y0o%3d

• Accessibility

• Enable Screen Reader Mode

• Keyboard Shortcuts

• Accessibility Help

Job Description

Actions

*

• Search

• Help

Previous Job

Job Title

Quality Improvement and Performance Management Specialist

View All Jobs

Next Job

Apply for Job

Job ID

33677

Location

2201 Shannon Place SE

Full/Part Time

Full-Time

Regular/Temporary

Regular

Date Opened

10/08/2026

Date Closed

10/14/2026

Minimum Rate

$109,999.00

Maximum Rate

$141,707.00

Target Openings

1

Available Openings

1

Area of Consideration

Open to Public

Agency

Department of Health

Grade

14

Bargaining Unit

CH11

Type of Appointment

Career Service - Reg Appt

Add to My Favorite Jobs

Email this Job

General Job Information

We are excited about your interest in joining DC Health (The District of Columbia Department of Health), a nationally accredited public health department (https://phaboard.org/), where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives.

DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies)

Job Summary:

The incumbent serves as the Quality Improvement & Performance Management Specialist, responsible for planning, guiding, and evaluating agency-wide performance and continuous quality improvement efforts. The role leads Lean A3 and PDCA processes, maps operational workflows, and develops strategic performance measures and KPIs to strengthen public health service delivery and overall system performance across the Dept of Health.

Major Duties and Responsibilities:

This role oversees agency-wide continuous quality improvement and performance evaluation initiatives, leading analyses, operational research, and program monitoring as directed by the Chief Performance Officer. It serves as the primary facilitator of Lean management methodologies, implementing A3 problem‑solving, PDCA cycles, and comprehensive business process mapping to streamline workflows, reduce redundancies, and enhance efficiency across DC Health bureaus. The position develops and manages strategic performance measures, creating KPIs and data dashboards to support accountability and track progress toward organizational goals.

Additionally, the role provides leadership for management and operational reforms, supporting the development of agency strategic plans and bureau-level objectives. It also recommends new or revised policies, SOPs, and operational guidelines to ensure alignment with District laws and national public health accreditation standards. The position monitors emerging public health administration trends, health equity benchmarks, and operational issues, preparing analyses, risk assessments, and recommendations for executive leadership.

Qualifications and Education

Individuals must possess at least one (1) year of specialized experience must have been equivalent to at least the next lower grade (13) level in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled, and has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

Licenses and Certifications

None required.

Working Conditions / Environment

The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Off-site meetings involving external data providers and/or community stakeholders may be involved.

Other Significant Facts

Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently.

Area of Consideration: Open to Public

Tour of Duty: Monday - Friday 8:15 am - 4:45 pm

Area of Consideration- Open to Public

Promotion Potential:

No Known Promotion Potential

Duration of Appointment: This is a Career Service - Full Time.

Pay Plan, Series and Grade: CS-0301-14

Collective Bargaining Unit (Union):

This position is not part of a collective bargaining unit

Position Designation:

This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations, in addition to the general suitability screening, individuals applying for or occupying security-sensitive positions are subject to the following checks and tests:

• Criminal background check.

• Traffic record check (as applicable).

• Consumer credit check (as applicable).

• Reasonable suspicion drug and alcohol test; and

• Post-accident or incident drug and alcohol test.

The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.

Apply for Job

• DC Government Careers

• Sign In

• New User