Quality Improvement Coordinator (169554)

A-Line Staffing is now hiring a “Quality Improvement Coordinator in Harrisburg, Pennsylvania 17120”, please contact Staffing Manager, Tiona Scroggins @

169554 – Quality Improvement Coordinator (Expert)

Pay: $28.11 per hour

Assignment Details:

• Start Date: May 2026
• End Date: January 2027
• Job Type: Temp to Perm (opportunity to extend or convert to permanent based on business needs)
• Duration: 6+ Months

Work Location:

• Address: 625 Forster Street, Harrisburg, PA 17120
• Work Model: Hybrid (2 days onsite / 3 days telework; subject to change)
• Shift: To be determined with supervisor

Position Overview:
This role functions at an expert level providing clinical consultation, quality oversight, and regulatory compliance support within a Quality Management Program. The Quality Improvement Coordinator supports improvement of healthcare services through data analysis, audits, investigations, training, and regulatory coordination to ensure compliance with state and federal standards.

Key Responsibilities:

• Quality Management: Analyze Quality Management Program reports and recommend corrective actions
• Auditing: Conduct and oversee quality audits and compliance reviews
• Incident Management: Review, process, and close medical/healthcare incidents in EIM system
• Mortality Reviews: Review all deaths for follow-up needs and ensure proper documentation and closure
• Investigations: Conduct assigned investigations related to incidents and compliance issues
• Clinical Consultation: Serve as a technical expert for health/medical issues across regional programs
• Regulatory Compliance: Ensure adherence to state, federal, and departmental regulations
• OBRA Process Support: Review and respond to OBRA assessments and extensions , supporting transitions from nursing facilities to community care
• Training & Leadership: Provide training, guidance, and in-service education for staff on quality management and audits
• Committee Participation: Participate in risk management committees and workgroups
• Provider Support: Offer guidance to providers, county agencies, and coordination organizations on healthcare regulations and policy interpretation
• Licensing Support: Assist in inspections and complaint investigations for providers serving medically complex individuals
• Documentation: Maintain accurate records, reports, and case documentation

Work Environment & Travel:

• Hybrid work structure with required onsite presence and telework flexibility
• May involve collaboration with county agencies, providers, licensing teams, and state offices
• Participation in meetings, training sessions, and statewide coordination efforts required

Minimum Qualifications:

• Licensure: Current and valid Pennsylvania Nursing License OR equivalent professional licensure approved by the Commonwealth
• Experience:
  • Minimum 3 years of professional clinical experience
  • Minimum 2 years of quality improvement experience within a formal quality management program
• Technical Skills: Proficiency in Microsoft Office and database systems (maintenance, utilization, management)
• Platform Knowledge: Familiarity with MS Teams, Zoom, GoToMeeting, and virtual collaboration tools

Required Skills & Competencies:

• Clinical Expertise: Ability to evaluate healthcare quality and clinical documentation
• Data Analysis: Strong ability to interpret quality reports and performance data
• Leadership: Ability to train and guide staff on quality improvement practices
• Communication: Strong written and verbal communication with providers, agencies, and internal teams
• Critical Thinking: Ability to identify issues, recommend corrective actions, and resolve compliance concerns
• Regulatory Knowledge: Understanding of state/federal healthcare regulations and compliance requirements
• Organizational Skills: Ability to manage multiple audits, investigations, and reporting tasks simultaneously
• Collaboration: Work effectively with multi-agency healthcare teams and stakeholders

Additional Requirements:

• Must maintain ongoing professional development through training, seminars, and literature review
• Must participate in meetings, committees, and statewide initiatives
• Must be able to manage confidential and sensitive healthcare information
• Must be able to perform duties at an expert-level independent capacity with minimal supervision

Benefits:
⦁ Benefits are available to full-time employees after 90 days of employment.
⦁ A 401(k) with company match is available after 1 year of service.

• Key Responsibilities:

  • Quality Management: Analyze Quality Management Program reports and recommend corrective actions
  • Auditing: Conduct and oversee quality audits and compliance reviews
  • Incident Management: Review, process, and close medical/healthcare incidents in EIM system
  • Mortality Reviews: Review all deaths for follow-up needs and ensure proper documentation and closure
  • Investigations: Conduct assigned investigations related to incidents and compliance issues
  • Clinical Consultation: Serve as a technical expert for health/medical issues across regional programs
  • Regulatory Compliance: Ensure adherence to state, federal, and departmental regulations
  • OBRA Process Support: Review and respond to OBRA assessments and extensions, supporting transitions from nursing facilities to community care
  • Training & Leadership: Provide training, guidance, and in-service education for staff on quality management and audits
  • Committee Participation: Participate in risk management committees and workgroups
  • Provider Support: Offer guidance to providers, county agencies, and coordination organizations on healthcare regulations and policy interpretation
  • Licensing Support: Assist in inspections and complaint investigations for providers serving medically complex individuals
  • Documentation: Maintain accurate records, reports, and case documentation